被RAZER官網陰了(取消訂購請小心) - 鍵鼠

Table of Contents


小弟週日凌晨0時左右,在官網訂購了一支,Razer Orochi。

後來發現可能沒有內建記憶體,不能把巨集帶著走,當下在一個小時內,就循RAZER官網
問答支援,點擊網頁前往「取消訂單」的地方,結果只有留下一個沒有權限處理訂單的信

亞太網路商店信箱:[email protected] (也是寄送訂單確認信給我的位址)

http://i.imgur.com/7pslw5M.png
(點擊連結到下方)
http://i.imgur.com/NuqFysz.png

今早亞太客服來信如下(意思大概就是他們不是處理單位,Orz..):
Dear Customer,

Unfortunately, we do not handle the customer service for Razer Taiwan.
Please contact them directly with your request through one of the
following methods:

Customer Service URL: www.razersupport.com/contact-us
Customer Service Email: [email protected]

We apologize for the inconvenience.
---------------
我剛一看到信件馬上向上方EMAIL官網申請取消訂單,不到3分鐘就被打槍回來了!
跟林爸(請原諒我怎的很憤怒)說他們出貨很快不能退貨了。
你留下一個不能即時取消訂單的信箱網址,再跟用戶說,你取消太晚,我們出貨了!
真的很生氣。

Hi, -----------.

Thank you for contacting RazerStore.

We apologize for the inconvenience but your request to process an order
cancellation was unsuccessful as the order has already been processed, even
if it has not shipped yet. Our warehouse works really fast. This is an
awesome feat but in your case it is not.

You will receive a tracking information separately so you can monitor and
refuse the package when it arrives.

If you are not able to reject the package and would still like to return the
item/s, please reply to this e-mail with your product serial number/s and we
can provide return instructions. The postage fee will be shouldered by you.

Please do not manually return the package without an RMA number, it will be
rejected and returned to you.

For the mean time, please review our Returns Policy for more helpful
information.
http://www.razerzone.com/store/returns-refunds

Thank you for your time and understanding. Have a pleasant day.

Sincerely,
Team RazerStore
---------------
最新收到官方回應了,可拒收,但我若被家人誤收得付運費退回@@"
Thank you for contacting RazerStore.

Yes you may refuse the package directly during delivery to the courier and onc
e the package has been returned to our warehouse, we will process a refund. Pl
ease reply back if you have any other questions, again thanks for the support
and have a great day.

Best Regards,

Sincerely,
Team RazerStore.

--

All Comments

Genevieve avatarGenevieve2016-02-26
狗屁 Our warehouse works really fast,要一個保固換新
Genevieve avatarGenevieve2016-02-26
品要花3個多禮拜寄到算快?
Gary avatarGary2016-02-28
這也是為什麼我不碰它家的東西 根本以卵擊石啊XD
Poppy avatarPoppy2016-03-01
雷蛇只等有半後再買就好了
Sierra Rose avatarSierra Rose2016-03-04
之前990的80%連想都不想
Eartha avatarEartha2016-03-08
Razer的之前用過一次他們的產品,再也不想碰
Doris avatarDoris2016-03-12
我蠻喜歡Orochi的耶 雖然蛇蛇實在…
Emma avatarEmma2016-03-14
蛇蛇巨集都存雲端,下載它的軟體候登入帳號就可
Kama avatarKama2016-03-16
這家公司好面熟 羅技官網的發票貌似也印這個抬頭
Dora avatarDora2016-03-21
razer網購應該要算是國際購物 而網站本體及金流的公司應該
Steve avatarSteve2016-03-23
才是數位潮流 只是被外包處理網站這一塊而已.台灣razer代理
Daph Bay avatarDaph Bay2016-03-26
品牌商叫作利德開發.想用台灣消保規定的7日猶豫期那就請找
Oscar avatarOscar2016-03-28
經銷 pc趴硬派b18軍團這種的
Heather avatarHeather2016-04-01
我星期六訂完Orochi馬上退訂也是收到一樣的信
Kyle avatarKyle2016-04-04
不相信他們周末還是有上班處理阿~