11700k申請RMA只因開啟XMP被I皇拒保 - 3C

By Callum
at 2021-12-10T14:02

Table of Contents

轉自mobile01: https://www.mobile01.com/topicdetail.php?f=296&t=6505492

內容如下

手上一顆i7-11700K用內顯播放影片會有雪花，打了Intel客服跟原廠報修。對方問使用環境
，我回答記憶體是美光DDR4-3600，然後對方又問是不是有開XMP，我說是，然後就被說這算
超頻使用，拒絕受理。

覺得這回答太傻眼，就跟對方爭論，結果對方說CPU記憶體支援只到DDR4-3200，超過就是超
頻。我又反問，那如果我的記憶體是XMP的DDR4-2666開了XMP只跑2666算不算超頻，對方又
改說只要開了XMP就算。結果爭到最後結果變成：他們條款規定要BIOS完全沒改過設定才可
。

以前送修Intel都覺得服務不錯，但這次真的被打臉了。

賣K系列的CPU連開XMP都能拒保，超頻的定義還可以視情況調整，BIOS內這麼多選項誰知道
哪個會被判拒保啊。我主機板還是W480的被鎖到除了記憶體頻率外什麼都不能動還能被判超
頻，真的無言。

哇塞英特爾不是向來保固都不囉嗦的嗎

現在連開個XMP都要斤斤計較

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Sent from BePTT on my Xiaomi M2101K9G

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Tags: 3C

All Comments

By Elizabeth
at 2021-12-11T14:55

XMP不保這好像前兩年有看過

By Sierra Rose
at 2021-12-12T15:48

XMP的保固問題國外媒體有講過記得講沒超頻沒開XMPXMP保固這個一陣子了

By Erin
at 2021-12-12T05:12

紅起來

By Valerie
at 2021-12-13T06:04

用戶誠實

By Mary
at 2021-12-12T05:12

看來intel只能下去惹比amd沒風扇不保固還誇張

By Eartha
at 2021-12-13T06:04

i皇保固要下神壇了沒

By Elizabeth
at 2021-12-12T05:12

已經是宅心仁厚了哪天通電不保再說

By Rae
at 2021-12-13T06:04

你家的電是水力發電才保

By Kristin
at 2021-12-12T05:12

幹嘛那麼誠實

By Susan
at 2021-12-13T06:04

AMD超頻一樣不保吧

By Todd Johnson
at 2021-12-12T05:12

你若回說是用XP就出保了

By Skylar DavisLinda
at 2021-12-13T06:04

走下神壇

By Jack
at 2021-12-12T05:12

你就把它改回來重打一次電話就解決了幹嘛做這種不毛之爭

By Selena
at 2021-12-13T06:04

你上網罵他他的規定一樣不會改啊

By Hedwig
at 2021-12-12T05:12

誠實給推

By Daniel
at 2021-12-13T06:04

重設BIOS 再寫信寄過去啊

By Rosalind
at 2021-12-12T05:12

太誠實了小掰一下無妨

By Olive
at 2021-12-13T06:04

太誠實了

By Kelly
at 2021-12-12T05:12

上次我送修的時候客服就有提到，詳細可以a我id，反正送修不要提XmP都沒事

By Carolina Franco
at 2021-12-13T06:04

這個故事告訴我們誠實太吃虧ㄌ

By Charlie
at 2021-12-12T05:12

說謊是成功的基礎

By Joseph
at 2021-12-13T06:04

BIOS沒改過設定才能RMA？ XDD

By Tracy
at 2021-12-12T05:12

我們的機子完全防水不過進水不保

By Daph Bay
at 2021-12-13T06:04

如果是這樣就不該賣k版本，或是如果買k版本直接聲明說不保固，這什麼擺爛邏輯

By Kama
at 2021-12-12T05:12

I皇賣K有鼓勵超頻嗎

By Zora
at 2021-12-13T06:04

Intel以前就有說過不鼓勵K版超頻/會影響保固的發言紀錄了XD

By Kyle
at 2021-12-12T05:12

長知識...謝謝這篇文章

By Daniel
at 2021-12-13T06:04

所以對付這招的方法就是死都不能說有超頻

By Dora
at 2021-12-12T05:12

沒挫。要說謊

By Rachel
at 2021-12-13T06:04

#1P2_yucw (PC_Shopping) 版上有文

By Mary
at 2021-12-12T05:12

我也覺得合理啊，但論XMP來說那是Ram廠商鼓勵你超頻的事超出問題Cpu背鍋，阿不就衰到靠北

By Mary
at 2021-12-13T06:04

他指標到支援3200..超過就不給保

By Rachel
at 2021-12-12T05:12

過兩天再打一次記得說沒開不就結了.

By William
at 2021-12-13T06:04

XMP可是INTEL提出建立的

By Caroline
at 2021-12-12T05:12

但現在XMP數值都是Ram設定的要是Intel自己分別給數值，然後拒保這樣才真的很靠北

By Sierra Rose
at 2021-12-13T06:04

不是阿那你記憶體跑預設用內顯會有雪花嗎？

By William
at 2021-12-12T05:12

幹超個頻就壞的CPU你敢用?

By Ina
at 2021-12-13T06:04

我賣你不鎖頻的但是你超頻我不保固

By Tom
at 2021-12-12T05:12

我官網教你用XMP超記憶體但是你照作我不保固

By Jake
at 2021-12-13T06:04

跟樓上nakayamayyt版友的想法一樣感覺相互矛盾啊

By Sierra Rose
at 2021-12-12T05:12

要不要超決定權在你，風險自付就是

By Callum
at 2021-12-13T06:04

賣你超頻版，但超了就不保固

By Annie
at 2021-12-12T05:12

大概就跟賣車一樣雖然可以跑到

By Kumar
at 2021-12-13T06:04

兩家I A都嘛跟你說超頻超壞不保

By David
at 2021-12-12T05:12

反正又沒方法知道你有沒超自由心證

By Rebecca
at 2021-12-13T06:04

不是啊 K版CPU不能超頻? XMP也是I家

By Odelette
at 2021-12-12T05:12

自己推的功能不是嗎?因為開了XMP不給保固那賣K版幹嘛

By Anthony
at 2021-12-13T06:04

感謝提供資訊以後記得要回沒開XMP

By Jessica
at 2021-12-12T05:12

以後通通說沒有

By Edward Lewis
at 2021-12-13T06:04

很難理解嗎，你超上去沒壞了又不會多給錢，壞了為何要負責

By Agatha
at 2021-12-12T05:12

有先講就跟著走，尤其又不知道你說謊

By Carolina Franco
at 2021-12-13T06:04

笑死超的是記憶體又不是CPU

By Jack
at 2021-12-12T05:12

誠實的乖小孩

By Ingrid
at 2021-12-13T06:04

客服以為你是超頻導致雪花下次別這樣講

By Ethan
at 2021-12-12T05:12

欸不是超的是記憶體乾CPU屁事

By George
at 2021-12-13T06:04

再打通電話說沒超就行了嗎？

By Wallis
at 2021-12-12T05:12

是說Intel官網XMP頁面上是寫"CPU超頻"的時候開XMP可能會影響保固

By Kama
at 2021-12-13T06:04

看原PO描述應該是沒動CPU頻率/瓦數?

By Bennie
at 2021-12-12T05:12

太誇張，開XMP就掛我無法

By Leila
at 2021-12-13T06:04

免責聲明本來就這樣只是以前沒什麼嚴格執行而已

By Hedwig
at 2021-12-12T05:12

遊戲規則都講好了這沒啥好該了吧

By Dinah
at 2021-12-13T06:04

這不是潛規則大家都要說沒有嗎....

By Quintina
at 2021-12-12T05:12

太誠實

By Dinah
at 2021-12-13T06:04

誰叫你要買I皇建議發起拒買垃圾I家爛保固

By Isabella
at 2021-12-12T05:12

如果沒開xmp沒事那你只能認了

By Emma
at 2021-12-13T06:04

這也不是I家而已 AMD你一樣要這樣走

By Anthony
at 2021-12-12T05:12

運氣太好抽到一顆差的，去買張彩券

By Callum
at 2021-12-13T06:04

好喔學到了,:)

By Daniel
at 2021-12-12T05:12

要鎖3.6G + 原生3200 RAM才有保？

By Franklin
at 2021-12-13T06:04

哪天會不會顯卡有超也不行??

By Irma
at 2021-12-12T05:12

顯卡讓廠商知道有超頻一樣沒保好嗎

By Ophelia
at 2021-12-13T06:04

顯卡有超然後CPU不給保

By Lucy
at 2021-12-12T05:12

請問開XMP CPU主頻就跟著上去?還是是只有K版CPU才會這樣?

By Jake
at 2021-12-13T06:04

XMP穩定性跟CPU體質有關啊

By John
at 2021-12-12T05:12

把XMP關掉還會雪花嗎

By Rae
at 2021-12-13T06:04

所以只能說下去

By Jake
at 2021-12-12T05:12

都買K版就別超頻了吧……

By Blanche
at 2021-12-13T06:04

為何要如此老實

By Ina
at 2021-12-12T05:12

只要不承認 cpu不會紀錄bios設定 XD

By Anthony
at 2021-12-13T06:04

只要堅持用一用就壞了其他都不知道

By Rosalind
at 2021-12-12T05:12

置板凳

By Andy
at 2021-12-13T06:04

啊如果關XMP就好了那又該怎麼說?

By Odelette
at 2021-12-12T05:12

K版是不鎖但有保證能超頻嗎

By Oscar
at 2021-12-13T06:04

是說打了克服會先問產品SN?

By Joseph
at 2021-12-12T05:12

如果不知道的找別人幫打可以?

By Ida
at 2021-12-13T06:04

如果開了xmp就壞了代表xmp功能有問題，功能不全不能保固？你買的房子有電梯但是不能用請走樓梯，合理？

By Sarah
at 2021-12-12T05:12

http://i.imgur.com/zssveRc.jpg

By Ursula
at 2021-12-13T06:04

看這個的意思是說我沒超頻但是只開XMP是ok的？

By Olivia
at 2021-12-12T05:12

如果不超頻跑還是破圖我覺得就該給換

By Dora
at 2021-12-13T06:04

K版本來就不建議超頻你超下去他們當然就不給保

By Olivia
at 2021-12-12T05:12

長知識了

By Belly
at 2021-12-13T06:04

不是不要超過吧，客服意思就是3200但你用2666XMP一樣拒保

By Kumar
at 2021-12-12T05:12

這什麼邏輯那你k版不要賣更貴阿

By Hamiltion
at 2021-12-13T06:04

板上最推的哀皇保固怎麼這樣釣魚？

By Edward Lewis
at 2021-12-12T05:12

這年頭竟然還有人買Intel....

By Mason
at 2021-12-13T06:04

k版不給超哈哈

By Hazel
at 2021-12-12T05:12

內顯吃內建記憶體，記憶體如果有問題本來就會雪花啊，你沒測試記憶體好壞怎麼能確定是CPU壞，XMP是超RAM又不是超你的11700k

By Audriana
at 2021-12-13T06:04

沒辦法AMD台灣盤仔價只好買intel

By Iris
at 2021-12-12T05:12

XMP會動用到你CPU記憶體控制器

By Annie
at 2021-12-13T06:04

amd哪有超頻不保連問都不會問

By Kelly
at 2021-12-12T05:12

AMD保固條款一樣寫超頻損壞不保好嗎

By Sandy
at 2021-12-13T06:04

寫在那就是這次不問不代表下次不問

By Poppy
at 2021-12-12T05:12

故intel推出XMP技術是為了減少RMA？

By James
at 2021-12-13T06:04

intel不4教你詐

By Liam
at 2021-12-12T05:12

保固有關一律回不知道用一用就這樣了

By Dinah
at 2021-12-13T06:04

講得好像買K綁定超頻一樣K跟沒K預設就不一樣了，還在那不給超不要賣比較貴，喜雷哈嘍

By Hedda
at 2021-12-12T05:12

護航護得真難看呀

By Brianna
at 2021-12-13T06:04

裝傻就好她問就反問他什麼是xmp沒聽過用一用就壞了看他讓不讓出保

By Lauren
at 2021-12-12T05:12

笑死 k版不給超頻

By Harry
at 2021-12-13T06:04

原來是這樣XMP是不是可以廢了?

By Mia
at 2021-12-12T05:12

我買3200的不開XMP只能跑2666這樣哀說支援3200卻又不給開要怎樣

By Callum
at 2021-12-13T06:04

維護股東權益看來股票可以買

By Ula
at 2021-12-12T05:12

大家記得阿～買i皇K版超貴CPU不能超頻，要全預設跑才不會破保

By Odelette
at 2021-12-13T06:04

買k超沒保笑死

By Eden
at 2021-12-12T05:12

https://reurl.cc/kL6z2L Nga也有苦主

By Skylar DavisLinda
at 2021-12-13T06:04

https://i.imgur.com/RaHF20t.jpg但我覺得這沒啥好說護航不護航人家官網就寫了清清楚楚不如建議板廠Bios裡開啟XMP增加超頻風險請先詳閱公開說明書

By Madame
at 2021-12-12T05:12

每一家的條款都馬有寫超頻不保

By Rachel
at 2021-12-13T06:04

是天真地以為AMD知道你超壞給出保?

By Megan
at 2021-12-12T05:12

我制定跟推廣XMP功能但是開了弄壞CPU我不負責

By Charlotte
at 2021-12-13T06:04

超頻都要保的話那以後超不上去就RMA?

By Ethan
at 2021-12-12T05:12

不用抽獎顆顆都RMA到大鵰為止？

By Emily
at 2021-12-13T06:04

客服：有開XMP嗎？你：什麼是XPM? 就可以惹

By Cara
at 2021-12-12T05:12

剛去翻了連美光Ram保固中都有提到超過他說明的超頻超壞了也是不保你各位注意點啊，不是給你超頻功能就超爆然後被拒保就氣噗噗

By Hedwig
at 2021-12-13T06:04

什麼是XMP，以後要這樣回客服

By Bethany
at 2021-12-12T05:12

蝦毀，XMP算超頻?? CPU內外頻都沒動

By Jake
at 2021-12-13T06:04

捏

By Zora
at 2021-12-12T05:12

這保固，哎呀

By Isabella
at 2021-12-13T06:04

XMP不就官方認可的安全超頻嗎太扯

By Emily
at 2021-12-12T05:12

前陣子760P 512G RMA，對方只說沒貨退129鎂給我，我覺得還不錯啊

By Quintina
at 2021-12-13T06:04

還滿屌的

By Una
at 2021-12-12T05:12

XMP:一種瞬間破壞保固的功能

By Mason
at 2021-12-13T06:04

By Joseph
at 2021-12-12T05:12

於是謊言說了一次就爽一輩子

By Olivia
at 2021-12-13T06:04

他本來就支援3200 你自己開到3600被刁也是活該吧==

By Freda
at 2021-12-12T05:12

然後xmp是板子廠商給你超的一堆低x在那邊扯intel要負責是有事嗎

By Eartha
at 2021-12-13T06:04

他們覺得XMP不會調到CPU

By Todd Johnson
at 2021-12-12T05:12

K版不能超頻？那要K幹嘛？

11700k申請RMA只因開啟XMP被I皇拒保 - 3C

All Comments

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