499之亂有救了?陳斐娟爆氣提解決方案 - 手機討論

By William
at 2018-05-12T19:59
at 2018-05-12T19:59
Table of Contents
499之亂有救了?陳斐娟爆氣提解決方案 批中華電笨到極點
中華電信499吃到飽之亂,引發全台門市排隊人潮,有民眾一大早起床6點跑到樹林門市排
隊,還輸給前面2位,僅拿到號碼牌3號,更不用提還有號碼牌當機等狀況,連中華電信董
座鄭優親自道歉,也難以平息眾怒。對此,主持人陳斐娟(阿娟)昨晚也在節目上開轟中華
電信,不解中華電信身為一家電信商,應該是很高科技的,為什麼不發簡訊問老客戶要不
要續約就好?
先不論前不久才續約高資費的老客戶被當「盤子」,陳斐娟昨晚在《54新觀點》討論全台
各地排隊亂象,忍不住痛批:「我真的想不通,中華電信是一家電信商,應該是很高科技
的。我是老客戶,你就發簡訊問我要不要嘛,我要,你就再回復我違約金多少,你幫我算
好發給我。我要,我要換約,你再下個月帳單跟我收。」
「這是什麼古早時代,還要領號碼牌,抽籤在那邊排隊,這也太不科學了!你不是電信商
嗎?你都不會用網路啊。電信商都不會用網路,要電信商幹嘛?」陳斐娟接著直斥中華電
信選擇用人工處理方式「笨到極點!」
她反問:「老人家是會用APP嗎?你(中華電信)不會發簡訊給他嗎?」諷刺中華電信平
常促銷都記得發簡訊、選舉拜票也會發簡訊,為何現在中華電信就不會發簡訊通知老客戶
有499方案,把違約金什麼都算好,經用戶同意,並告知需在幾月幾號前回覆,「有這麼
笨的事情嗎?」
陳斐娟提出的解決方法,也引發PTT網友討論,有人就質疑「這個做法不知道有無個資法
問題」,但也有網友認為「這跟線上解約很像啊,但種花就是不想做^^」、「為了短期7
天的方案搞一套新流程 業界不是這樣玩的XD」、「重點是讓網內民眾換約幹嘛?做善事
?」、「中華電信不是笨蛋」。
原文網址 http://www.chinatimes.com/realtimenews/20180512002237-260404
阿娟這個點好像聽起來蠻可行的,只是她能想到,中華不會想不到嗎?
就是不想讓太多人辦而已啊~~ 而且要怎麼證明回訊息的人是本人啊!!
--
中華電信499吃到飽之亂,引發全台門市排隊人潮,有民眾一大早起床6點跑到樹林門市排
隊,還輸給前面2位,僅拿到號碼牌3號,更不用提還有號碼牌當機等狀況,連中華電信董
座鄭優親自道歉,也難以平息眾怒。對此,主持人陳斐娟(阿娟)昨晚也在節目上開轟中華
電信,不解中華電信身為一家電信商,應該是很高科技的,為什麼不發簡訊問老客戶要不
要續約就好?
先不論前不久才續約高資費的老客戶被當「盤子」,陳斐娟昨晚在《54新觀點》討論全台
各地排隊亂象,忍不住痛批:「我真的想不通,中華電信是一家電信商,應該是很高科技
的。我是老客戶,你就發簡訊問我要不要嘛,我要,你就再回復我違約金多少,你幫我算
好發給我。我要,我要換約,你再下個月帳單跟我收。」
「這是什麼古早時代,還要領號碼牌,抽籤在那邊排隊,這也太不科學了!你不是電信商
嗎?你都不會用網路啊。電信商都不會用網路,要電信商幹嘛?」陳斐娟接著直斥中華電
信選擇用人工處理方式「笨到極點!」
她反問:「老人家是會用APP嗎?你(中華電信)不會發簡訊給他嗎?」諷刺中華電信平
常促銷都記得發簡訊、選舉拜票也會發簡訊,為何現在中華電信就不會發簡訊通知老客戶
有499方案,把違約金什麼都算好,經用戶同意,並告知需在幾月幾號前回覆,「有這麼
笨的事情嗎?」
陳斐娟提出的解決方法,也引發PTT網友討論,有人就質疑「這個做法不知道有無個資法
問題」,但也有網友認為「這跟線上解約很像啊,但種花就是不想做^^」、「為了短期7
天的方案搞一套新流程 業界不是這樣玩的XD」、「重點是讓網內民眾換約幹嘛?做善事
?」、「中華電信不是笨蛋」。
原文網址 http://www.chinatimes.com/realtimenews/20180512002237-260404
阿娟這個點好像聽起來蠻可行的,只是她能想到,中華不會想不到嗎?
就是不想讓太多人辦而已啊~~ 而且要怎麼證明回訊息的人是本人啊!!
--
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