Apple online store退款問題 - iOS

By Edwina
at 2019-12-29T23:02
at 2019-12-29T23:02
Table of Contents
是這樣的,小弟我在12/1日本線上商店購買了Airpods pro
因為想試聽音質+耳朵習不習慣,在東京丸之內店使用含稅價取貨
並且在12/4拿去丸之內店辦退貨,也有拿到退貨明細
但至今退貨款項仍沒有退到我的刷卡額度內
昨天有打去日本APPLE客服詢問,客服回答說要請我問銀行,他們已經退出去了
但我打去銀行,銀行說沒有收到APPLE的退款款項
寫mail詢問美國客服也是請我打給日本apple客服問
有版友遇過這樣互踢皮球的狀況嗎? 我這下不知道可以問誰 囧
謝謝
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