HyperX CloudFlight RMA經驗分享 - 3C
![Brianna avatar](/img/cat5.jpg)
By Brianna
at 2022-05-13T19:52
at 2022-05-13T19:52
Table of Contents
附上圖文網誌版:https://reurl.cc/zZY4Ap
因為原本的Cloud Flight音量滾輪異常,
調整音量大小會隨機變動,所以決定連絡客服。
這隻耳機是前年雙11買的,
用到現在大概一年半左右,還在保固期限內。
透過粉絲團提供的電話連絡客服之後,
會先問我幾個問題確定產品狀況,
聽我說了滾輪的問題之後,說會換新的給我,
會先寄一封Email來,請我將購買證明及耳機編號拍照之後回傳,
之後過了2個小時就收到回信。
因為要從國外倉庫調貨,大概需要7~10個工作天,
將原本的耳機、麥克風、無線接收器包好,
等到貨運司機來再跟他交換包裹就可以了!
因為HyperX這個品牌已經被HP收購了,所以收到的箱子上也有HP的標籤。
https://i.imgur.com/MD1ZH9h.jpg
打開之後就是緩衝物和新的耳機。
https://i.imgur.com/0L82uFI.jpg
https://i.imgur.com/LN5BuQT.jpg
https://i.imgur.com/Oc0SClj.jpg
https://i.imgur.com/eRCUX26.jpg
第一次使用HyperX的RMA服務,整體來說體驗不錯,客服不會刁難你。
--
因為原本的Cloud Flight音量滾輪異常,
調整音量大小會隨機變動,所以決定連絡客服。
這隻耳機是前年雙11買的,
用到現在大概一年半左右,還在保固期限內。
透過粉絲團提供的電話連絡客服之後,
會先問我幾個問題確定產品狀況,
聽我說了滾輪的問題之後,說會換新的給我,
會先寄一封Email來,請我將購買證明及耳機編號拍照之後回傳,
之後過了2個小時就收到回信。
因為要從國外倉庫調貨,大概需要7~10個工作天,
將原本的耳機、麥克風、無線接收器包好,
等到貨運司機來再跟他交換包裹就可以了!
因為HyperX這個品牌已經被HP收購了,所以收到的箱子上也有HP的標籤。
https://i.imgur.com/MD1ZH9h.jpg
![](https://cache.ptt.cc/c/https/i.imgur.com/MD1ZH9l.jpg?e=1652665267&s=4hWusG2sbMMx5xbG3dhPwQ)
https://i.imgur.com/0L82uFI.jpg
![](https://cache.ptt.cc/c/https/i.imgur.com/0L82uFIl.jpg?e=1652667204&s=MjFHAE8qeKfjArTxliNbSQ)
![](https://cache.ptt.cc/c/https/i.imgur.com/LN5BuQTl.jpg?e=1652629073&s=-WxBBD7Yq3KTxlNrVK6Uxg)
![](https://cache.ptt.cc/c/https/i.imgur.com/Oc0SCljl.jpg?e=1652667174&s=b5suefnltzJk_6Jf2JOVpQ)
![](https://cache.ptt.cc/c/https/i.imgur.com/eRCUX26l.jpg?e=1652663381&s=ERAaC9Hdix6qniNmB7DOGA)
--
Tags:
3C
All Comments
![Robert avatar](/img/cat1.jpg)
By Robert
at 2022-05-13T01:51
at 2022-05-13T01:51
![Isla avatar](/img/girl.jpg)
By Isla
at 2022-05-14T12:21
at 2022-05-14T12:21
![Margaret avatar](/img/girl1.jpg)
By Margaret
at 2022-05-13T01:51
at 2022-05-13T01:51
![Damian avatar](/img/cat2.jpg)
By Damian
at 2022-05-14T12:21
at 2022-05-14T12:21
![Harry avatar](/img/cat3.jpg)
By Harry
at 2022-05-13T01:51
at 2022-05-13T01:51
![Bennie avatar](/img/girl2.jpg)
By Bennie
at 2022-05-14T12:21
at 2022-05-14T12:21
![Bethany avatar](/img/girl3.jpg)
By Bethany
at 2022-05-13T01:51
at 2022-05-13T01:51
![Regina avatar](/img/girl4.jpg)
By Regina
at 2022-05-14T12:21
at 2022-05-14T12:21
![Todd Johnson avatar](/img/cat4.jpg)
By Todd Johnson
at 2022-05-13T01:51
at 2022-05-13T01:51
![Leila avatar](/img/girl5.jpg)
By Leila
at 2022-05-14T12:21
at 2022-05-14T12:21
Related Posts
華碩指挖礦需求下滑衝擊 GPU 與 PC,但
![Enid avatar](/img/woman-glasses.jpg)
By Enid
at 2022-05-13T19:24
at 2022-05-13T19:24
四點開始大哥的網頁根本刷不動
![Suhail Hany avatar](/img/dog1.jpg)
By Suhail Hany
at 2022-05-13T16:46
at 2022-05-13T16:46
堅持信仰 AC Freezer i35 A-RGB 散熱器
![Ula avatar](/img/cat3.jpg)
By Ula
at 2022-05-13T16:08
at 2022-05-13T16:08
美光顆粒的M.2-acer FA100 1TB
![Megan avatar](/img/woman-glasses.jpg)
By Megan
at 2022-05-13T13:02
at 2022-05-13T13:02
跑3A和使用Unity製作遊戲的主機6萬-7萬
![Mason avatar](/img/girl.jpg)
By Mason
at 2022-05-13T12:25
at 2022-05-13T12:25