INTEL CPU RMA 反推捷元代理 - 3C
By Lydia
at 2016-11-01T15:20
at 2016-11-01T15:20
Table of Contents
幾個月前買了一顆二手捷元保的5960X,回來插DDR4-2400 16G*4連進BIOS都會凍結死當
當下將記憶體拿回店家換新,但回來還是一樣,最後加壓設1.35V正常,能用就不管了
直到上周一更新BIOS後,重新設定發現連1.35V都會當,馬上打電話去捷元查詢CPU保固
沒想到捷元的客服阿姨說: 矮油,你的CPU原廠都停產了,我們沒有辦法處理唷
最後只好自己送INTEL RMA,以下為時間表
10/24: 打客服0800-455-168,說明要RMA,客服會登記EMAIL資料及確認CPU序號
到EMAIL收信並回傳資料後,就會收到一封包含FEDEX提單的郵件
收到後列印即可打0800-075-075請FEDEX上門取件
10/25: INTEL收到CPU
10/27: INTEL通知已寄件,信中包含FEDEX單號查詢進度
10/28: 下午收到新品!
上機後發現原本不能跑的DDR4-3200頻率都可以跑了,OC電壓還降了0.05V,保固還延長了
請各位以後購買CPU指名聯強貨,買捷元的連幫跑RMA都不肯,INTEL CPU也是會壞的QQ
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