iPhone 6 臺北101直營店更換電池心得 - iOS
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By Queena
at 2018-04-18T02:41
at 2018-04-18T02:41
Table of Contents
小弟iOS版首Po 如有任何問題敬請見諒QQ
「更換電池日程」
3/26 15:00
手機App 「Apple 支援」更換電池、預約通話
3/26 17:00
客服來電,訂購原廠電池。
向我詢問方便的送修地點(包含授權維修店)
最後經查詢後決定在臺北101直營店進行更換
並且透過電話線上訂購電池
告知可能需要等待2~3個禮拜
客服表示「電池送達後不須預約可直接到店更換」
4/13 12:00
電子郵件告知電池送達臺北101直營店
詳細內容如下圖
https://i.imgur.com/lzRGCbK.jpg
4/15 14:00
帶著iPhone 6前往直營店排隊後
現場工作人員表示預約已經額滿
如果要更換電池需要再另約時間
為了方便,我預約4/16 18:15
4/16 18:00
iPhone 6 檢測、留機、送件
檢測內容:手機健康度、硬體設備、外觀缺損
4/17 12:30
來信告知已可取件
4/17 16:00
到店檢測、取件,費用$890
電池健康度100%
「心得」
這隻iPhone 6約使用三年,送修前版本11.3
電池最高容量82%
覺得卡頓、耗電太快,無法接受故決定換電池
其實整個換電池也歷時了總共三個禮拜
說長不長、說短不短,還是要看個人的急迫性決定
我個人覺得有一點久,但還是在客服人員的約定時間內
這次的經驗讓我覺得不好的地方是送件的預約
原本被告知不用預約,但到了現場卻告知要再另外預約
有一種白跑一趟的感覺,其實心裡有點不舒服
可是直營店的員工這一次都讓我很滿意
態度很好,不會因為人多就忘了微笑
客人進到店裡會有工作人員前來主動詢問需求
送機、取機的檢測也乾淨俐落
主動詢問一些電池保養的問題工作人員也願意提供意見
這次送機的經驗如果要打分數應該是 9/10 吧
在此建議如果有要更換iPhone 6電池的版友
真的可以多多考慮直營店
(第一次踏進直營店的我表示新奇)
Ps. 工作人員會告知送件前要注意:
1. 關閉尋找我的iPhone
2. 備份手機
Ps. 如果要當日取機,盡量在中午左右送機
工作人員表示「有機會」當日取機
大多數都需要留機
那以上就是我這一次的心得
如果有版友想要詢問詳細的狀況可以私信或底下詢問
我會盡力回答的!
謝謝大家~
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Sent from JPTT on my iPhone
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Tags:
iOS
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