iPhone6觸摸屏失靈故障蔓延:已佔維修量22% - iOS

※ [本文轉錄自 MobileComm 看板 #1NmZ4rrI ]

作者: Lsamia (samia) 看板: MobileComm
標題: [情報]iPhone6觸摸屏失靈故障蔓延:已佔維修量22%
時間: Sun Aug 28 08:32:50 2016


手機真的是一分錢一分貨

直接看重點段落可能比較快
http://news.mydrivers.com/1/497/497011.htm

AppleInsider統計了美國四家人流量很高的蘋果專門店的相關數據，發現在這個問題真的
很嚴峻，超過五分之一來修iPhone的用戶碰到的都是它。

在該問題被媒體曝光之前的四天時間裡，這四家店接待了2804名尋求幫助的iPhone用戶，
其中547人手持iPhone 6、965人拿著iPhone 6 Plus，最終分別有47部iPhone 6、 265部
iPhone 6 Plus確認為觸摸屏故障，佔比分別為8.5％、27.5％。

然後便是媒體鋪天蓋地的相關報導，而在之後的8月23-25三天時間裡，3039名iPhone用戶
跑到店裡求助，iPhone 6、iPhone 6 Plus分別有564部、1094部，而最終確認為觸摸屏故
障的分別有66部、409部，佔比達到11.7％、37.4％。整體而言，觸摸屏故障在iPhone售
後維修量中的比例，從之前的11％翻番到了22％

AppleInsider的原文
http://goo.gl/5ImoXd

Between Aug. 23 and 25, a total of 3,039 customers came in for assistance on
an iPhone across the four locations, with 564 iPhone 6 customers and 1,094
iPhone 6 Plus owners amongst them.

Of the 563 iPhone 6 customers, 66 were diagnosed with "touch disease." At the
same time, 409 of the iPhone 6 Plus population was found to be manifesting
the problem by Apple technicians.

Again, examining percentages, 11.7 percent of iPhone 6 owners had the
problem, and 37.4 percent of the iPhone 6 Plus traffic had the problem —
both up since the media reports began.

Overall, across all four locations prior to the wide reveal of a potential
issue, 11 percent of customers seeking help for an iPhone-related issue were
ultimately found to have the "touch disease." After the reveal, 22 percent of
all iPhone service traffic was related to the problem.


不過這邊可能要注意一點就是
這個比例上升是因為媒體報導才一堆人跑去修而激增的
而且送修的比例佔整體應該不會是有多高，
大致上也只能說是來送修手機中的兩成，
但是不管是報導前報導後，Plus版本出問題的數量都是相對的高
但這也有可能是因為大尺寸iPhone 6 Plus銷售相對火熱的多

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