K11代理商服務心得 - iOS

By David
at 2017-12-29T01:17
at 2017-12-29T01:17
Table of Contents
此篇目的為告知版友跟此代理商購買東西請三思
我為以下發言付完全法律責任
代理商不爽歡迎告我
-------------------------
正題開始
上週買了個K11,不喜歡且有瑕疵所以退貨了,按了申請退貨
於是呢,12/26 11AM收到允許退款
下午一兩點,配合貨運到我們社區收貨
各位看官覺得合理嗎?要不要下一分鐘就來收?
且我並沒有接到任何貨運的電話
根據他們的規則,派過一次沒收到就是你不退了!
但當天覺得沒人做事這麼蠢吧?三小時候收貨?一定會再來收的
經過MAIL確認...他們真的就把26號3小時後取件當作唯一一次!且不覺得有問題..WTF...
我知道這家的老闆很愛用網路行銷,那應該經的起公評吧?
為了讓大家看清這種服務方式,我上法院也甘願,就是不吃下這K11
也不願意付任何一毛貨運費
不用凍結這篇,你知道我是誰..要存證信函直接來吧
等等我就要投書消保官拉
有進度再跟各位報告:)
Update:
該公司表示貨運啥時來不是他們能控制的,他們派了就是派了
我買過這麼多東西用過這麼多次貨運,第一次聽到不能指定時間的
反正這家的態度就是這樣了,我會走法路途徑,讓大家好好看看這公司
佐證1
------------------------------------------
From: NETY鄉民市集 <[email protected]>
Sent: Tuesday, December 26, 2017 11:04:40 AM
To: .................
Subject: 您的退款要求已被核准
【NETY 鄉民市集】
........
經審查後我們已經核准您的退款要求,
..............
請您務必保持聯絡方式通暢,並備妥退貨產品等待收件,
我們僅能安排前往取件乙次,無法為您第二次叫件取回退貨,
若您未將退貨產品交給取件宅配人員,將視為放棄退貨,
或您可以以自己之費用將產品寄回至本公司退貨倉,
若您寄送退貨至本公司營業處將加收100元之處理費用。
-----------------------------------------------
佐證2
-----
親愛的客戶您好:
我們已經於2017年12月26日安排前往取件乙次,
但您未將退貨產品交予宅配人員,
您將可以採取以下方式繼續退貨:
將退貨產品寄回本公司指定地點。
由本公司代為通知宅配前往取件。
因宅配前往取件未果仍將向本公司收取費用,
故上述方案之相關費用恕無法由本公司再次承擔,
若有造成不便,懇請見諒。
NETY 客戶服務中心
--
我為以下發言付完全法律責任
代理商不爽歡迎告我
-------------------------
正題開始
上週買了個K11,不喜歡且有瑕疵所以退貨了,按了申請退貨
於是呢,12/26 11AM收到允許退款
下午一兩點,配合貨運到我們社區收貨
各位看官覺得合理嗎?要不要下一分鐘就來收?
且我並沒有接到任何貨運的電話
根據他們的規則,派過一次沒收到就是你不退了!
但當天覺得沒人做事這麼蠢吧?三小時候收貨?一定會再來收的
經過MAIL確認...他們真的就把26號3小時後取件當作唯一一次!且不覺得有問題..WTF...
我知道這家的老闆很愛用網路行銷,那應該經的起公評吧?
為了讓大家看清這種服務方式,我上法院也甘願,就是不吃下這K11
也不願意付任何一毛貨運費
不用凍結這篇,你知道我是誰..要存證信函直接來吧
等等我就要投書消保官拉
有進度再跟各位報告:)
Update:
該公司表示貨運啥時來不是他們能控制的,他們派了就是派了
我買過這麼多東西用過這麼多次貨運,第一次聽到不能指定時間的
反正這家的態度就是這樣了,我會走法路途徑,讓大家好好看看這公司
佐證1
------------------------------------------
From: NETY鄉民市集 <[email protected]>
Sent: Tuesday, December 26, 2017 11:04:40 AM
To: .................
Subject: 您的退款要求已被核准
【NETY 鄉民市集】
........
經審查後我們已經核准您的退款要求,
..............
請您務必保持聯絡方式通暢,並備妥退貨產品等待收件,
我們僅能安排前往取件乙次,無法為您第二次叫件取回退貨,
若您未將退貨產品交給取件宅配人員,將視為放棄退貨,
或您可以以自己之費用將產品寄回至本公司退貨倉,
若您寄送退貨至本公司營業處將加收100元之處理費用。
-----------------------------------------------
佐證2
-----
親愛的客戶您好:
我們已經於2017年12月26日安排前往取件乙次,
但您未將退貨產品交予宅配人員,
您將可以採取以下方式繼續退貨:
將退貨產品寄回本公司指定地點。
由本公司代為通知宅配前往取件。
因宅配前往取件未果仍將向本公司收取費用,
故上述方案之相關費用恕無法由本公司再次承擔,
若有造成不便,懇請見諒。
NETY 客戶服務中心
--
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