Notability“免費”取得手寫辨識 - iOS

先讓我們看看 Notability官網怎麼寫
"Handwriting Recognition and Search is still automatically included for users
who had purchased Notability prior to January 1st, 2020. If you purchased
Notability and this feature is unavailable, go to your Notability Settings >
Handwriting > and tap Restore Purchases underneath the Handwriting
Recognition banner."
=> 簡單來說，只要你是在 2020/1/1 前購買的人，就能免費取得手寫辨識功能
(***重點：包含之前2014年限免取得的)

但是大家應該都發現系統上還是要收你NT100
抱著死馬當活馬醫的心態寫信問了客服

(英文描述不佳請見諒，畢竟我英文最強的時候應該是高三考學測的時候了...)
Dear GingerLabs:
On your website it said that "Handwriting Recognition and Search is still
automatically included for users who had purchased Notability prior to
January 1st, 2020. If you purchased Notability and this feature is
unavailable, go to your Notability Settings > Handwriting > and tap Restore
Purchases underneath the Handwriting Recognition banner."
I am a current iOS user who bought the notability app in May 2014 but the app
still asked me to buy this function through in-app purchase and I couldn't
restore purchase as described in your website.
Can you please help me to figure out what's happening?
Thanks for your kindly help.

My Apple ID: xxxxxxx

Best regards
By XXX

接下來就是一連串的客服對答

先告訴你應該怎麼設定跟測試
https://i.imgur.com/lL212Sn.jpg

然後就直接寄一組promo code給你兌換了
https://i.imgur.com/wSgg7Qb.jpg

或許晚了一點，但還是提供大家參考


--
「聰明在這世上多麼不經用，善良多麼容易折舊，溫柔根本不合時宜。」—李維菁《老派
約
會之必要》

--