Twitch帳號解ban求助 - 實況

帳號太久沒上莫名其妙被ban了

回了幾封email後 我的破爛英文不知道怎麼回覆了

好像是說我的電腦中毒了帳號被盜 叫我掃毒一下?

請問這封信我該怎麼回應??

Your account was indefinitely suspended for abusing our chat system to spam
or distribute malicious content. This type of activity is not permitted on
our services per our Terms of Service, section 13(1)(h), section 13(1)(i),
section 13(2)(f), and section 13(2)(g), as well as our Rules of Conduct
regarding Spam, Scams, and Other Malicious Content.
That being said, it does seem that your account may have been compromised,
possibly due to clicking the same link or accessing the same malicious
content that your account was suspended for distributing.
Before we can unsuspend your account and assist you in recovery, you must
agree to be more cautious when using Twitch and avoid clicking links you’re
unsure of or that look suspicious. Additionally, please run a system virus /
malware scan to ensure there is no remaining threats on your device(s).
Please reply to this email to confirm you have done so and wish to restore
access to your account, then we will start the account recovery process.

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