ZenFone 8傳大量死機災情?華碩表示: - 手機討論
By Rachel
at 2022-01-03T21:40
at 2022-01-03T21:40
Table of Contents
想不到自己也有一天會在這邊抱怨華碩的產品
我跟D大一樣
也是從ZF2開始支持(另外包含筆電也是一路買華碩的)
然後也是一路都很順利沒解過任務
21年年中準備再換手機的時候
也是因為這樣再度買了華碩ZF8作為對國貨的支持
悲劇發生在12/30下午在對客戶進行稽核的時候
狀況就跟板上前面幾位描述的一樣
就是突然死機 然後插TYPE C也是燈不亮
因為接下來就是三天連假
所以只好立刻跑了高雄的皇家送修
今天傍晚華碩維修人員有回電了
還是同樣幾個狀況
1. 因為主機板沒貨所以直接換新機給我
2. 延長保固12個月
3. 資料全部都沒辦法救回
我蠻不滿的幾點
1. 維修人員扯什麼保固本來就不保證資料可以救回
還說什麼要養成資料備份的良好習慣
如果今天剛好我買到的是機王就算了
但今天版上 包含過去產品 就是出現嚴重的災情
甚至那天排我後面的 我懷疑也是ZF8掛掉
(因為服務人員很快就把備用機拿出來出借)
今天不就是產品的重大瑕疵 才讓我根本連備份的機會都沒有
就算我系統設定一個禮拜甚至一天
我一樣沒辦法把我那個下午稽核拍好的照片存下來
2. 華碩並沒有意願解決產品早期批次的重大缺陷
爬了一下文
ZF8九月就有災情出現 D大則是11月底
而我自己是12/30
我相信他們應該也已經處理很多案例
不然不會輪到發生在我身上的時候
連修都不修(官方說法是主機板欠料)直接換新品給我
至少三個月的時間
我自己本身是都沒接到華碩的通知
那是不是代表
華碩自己本身也是在賭早期批次的只要沒出包就是賺到?
如果真的出包了 那就是用換新機跟延長保固搪塞?
作為一個支持超過10年的用戶來說(包含筆電)
我真的沒辦法再對他們家的產品有信心
3. 新品仍舊不敢保證問題不再發生
這是另外一個我對華碩信心崩盤的原因
維修人員仍舊不敢保證新機不會發生同樣死機的狀況
那是不是就代表我今天一樣有可能因為來不及備份
然後不幸遇到死機 資料是不是又都不見?
剛剛爬了D大的文
我才知道他有拿到華碩的退費
除了提醒想買華碩的產品的人之外
也想藉這篇文問看看 有拿到華碩退費的人多不多
因為維修人員是回覆明天下午就可以去領新機
但因上述的原因
我比較想拿錢回來改買其他廠牌的手機 也不想給華碩機會了~~
PS1: 附上人權照
https://imgur.com/clmkxmj
PS2: 如果還是Android系統, 不知道近期還有沒有推薦的手機?
--
Tags:
手機
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