下機殼免費更換 - MAC
By Sarah
at 2011-09-26T18:08
at 2011-09-26T18:08
Table of Contents
不開心中，蘋果的售後服務真的是爛得可以，真佩服他們對自己的產品有自信....
蘋果網站上說MacBook下機殼材料有問題，可以免費更換，
但是授權服務中心要收取1260元的基本檢測費。
問了詳細內容，只是把機殼更換並沒有其他的檢測...
反應價錢太不合理後，回應我可以算我便宜一點800元
只有把八顆螺絲下下來再鎖回去，這樣一顆螺絲就100元... 完全不合理！
如果我請你幫我檢查電腦收錢理所當然，但是只是更換而且是原廠召回的，
過了保固期就不是你家的產品嗎？汽車一台是你的幾十倍，原廠召回有在管過保嗎？
我不確定這是蘋果的規定或是授權服務中心擅自的規定，想要問問蘋果，但是卻沒有
任何的聯絡方式，他們把自己的技術支援弄得很複雜，我點了老半天都找不到哪裡可以
寫Email 聯絡他們。看來只能試試消基會好不好用了
產品很棒，但是我很失望
--
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