中華699快約滿,電銷來電續約488成功 - 手機討論

By Mia
at 2019-03-26T10:59
at 2019-03-26T10:59
Table of Contents
昨天下午接到中華電信來電~
說有提供忠誠客戶超優惠方案~
可以幫我原699吃到飽直接續約~
只是原本熱線一門要砍掉~但是有多送網內前10分鐘免費~
聽了一下說,這麼貴我怎麼可能續約~
那我打算攜碼到別家~看哪家便宜就哪家~
結果該員提供第二方案~
可以幫我每月減免100元~
也就是變成每月599吃到飽~
我當然還是不接受~當我盤子嗎?
我就說~別家都有499~從別家攜碼到中華也有499~
那我續約留中華就變成要599??欺負老客戶嗎??
該員就說要幫我問上級~稍後回電~問我方便接電話嗎?
我說隨時都可以打~
過了大概15分鐘~
該員再度來電~
說可以用488學專方案綁30個月幫我續約~
免到門市~直接線上作業~
內容就是599網路吃到飽~學專優惠每月減免111~變成488
網內前10分鐘免費~超過的部分送40分
網外送40分
市話送60分
另外送一個書城3個月我就叫他直接取消了~以免我忘記去取消~後面是99/月
我也有提到有人說有送50*12個月~她回復已經破例給我學生專案不能再減了
重點是~原本我699合約還有2個月~直接作廢~更換成488約~
等於這兩個月現省211*2費用~
且此合約還可以隨時更換成中華的購機約(資費往上往下都可)~
算是保留一個彈性~所以我就答應該員直接續約~以上
P.S其實我這門號一開始是中華沒錯~但是中間N年都在遠傳~
28個月前才因為699轉回中華~
結果變成忠誠老客戶我自己也是傻眼
--
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