亞太蓋號耗費6天 - 手機討論
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By Ina
at 2019-07-23T20:52
at 2019-07-23T20:52
Table of Contents
提醒
如果有人打算攜碼到亞太蓋號(亞太11方案)
請記住辦理時間、服務人員姓名、長相、特徵等
以便日後門市調監視錄影器核對
7/18
過去攜碼經驗是2天左右
門市回答也是2~3天
所以在台哥大門市解約申請攜碼後
就跑去亞太林口長庚直營門市辦理蓋號
7/20
詢問文字客服
客服表示目前還沒完成
一般需要2~3天要我再等等
7/23
早上詢問文字客服
客服表示等門市到上班時間(12:00)會幫我查
要我下午再來問
到了下午問文字客服
卻說查不到我申辦蓋號的紀錄
會聯絡店長向我說明
過一段時間店長打來說沒有申請紀錄
詢問時間和服務人員的資料要去調監視器查
再過一段時間查到後通知我
因為那天攜碼時被擋 所以就沒辦了
今天會再送一次
傍晚就收到明天完成的簡訊通知
主因大概是台哥大系統跑太慢或是台哥大門市故意延遲處理
但有狀況不用通知?亞太客服也只說目前沒完成,誰知道攜碼被擋?
如果一直沒問是不是就當沒這回事了?
雖然幾天沒差多少錢,但是被店員、客服拖時間的感覺真的很差
--
如果有人打算攜碼到亞太蓋號(亞太11方案)
請記住辦理時間、服務人員姓名、長相、特徵等
以便日後門市調監視錄影器核對
7/18
過去攜碼經驗是2天左右
門市回答也是2~3天
所以在台哥大門市解約申請攜碼後
就跑去亞太林口長庚直營門市辦理蓋號
7/20
詢問文字客服
客服表示目前還沒完成
一般需要2~3天要我再等等
7/23
早上詢問文字客服
客服表示等門市到上班時間(12:00)會幫我查
要我下午再來問
到了下午問文字客服
卻說查不到我申辦蓋號的紀錄
會聯絡店長向我說明
過一段時間店長打來說沒有申請紀錄
詢問時間和服務人員的資料要去調監視器查
再過一段時間查到後通知我
因為那天攜碼時被擋 所以就沒辦了
今天會再送一次
傍晚就收到明天完成的簡訊通知
主因大概是台哥大系統跑太慢或是台哥大門市故意延遲處理
但有狀況不用通知?亞太客服也只說目前沒完成,誰知道攜碼被擋?
如果一直沒問是不是就當沒這回事了?
雖然幾天沒差多少錢,但是被店員、客服拖時間的感覺真的很差
--
Tags:
手機
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