共碩ASUS不能電話報修了 - 3C
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By Wallis
at 2021-03-10T19:03
at 2021-03-10T19:03
Table of Contents
感謝版友幫忙回報
也感謝PTT提供的平台
五點多華碩客服主管打來跟我說
有在板上看到我的發文
也說明了為什麼會不能用電話報修的方式 (因為電話會錄音還有資料紀錄保留等問題
不過如果真的需要用電話報修的方式是可以的 同意個資法收集的話
不然他的線上報修真的會覺得
我真的有報修成功嗎
連個確認信都沒有
假如我禮拜五晚上報修
我一直到禮拜一上班時間前都不會收到信的
連一封確認資料的信都沒有
不過這一點我有反應給那位主管了
他們說會在研議啦
華碩因為中共小編事件的事件後
貌似售後終於有比較靈光一點了呢
可是品質還是呵呵呵啦
※ 引述《kashima228 (承有水垢)》之銘言:
: 不知道是我lag還是怎樣
: 今天打去繞了一大圈終於轉到客服
: 都講完問題 報完電話序號了
: 才跟我說現在因為台灣個資法的關係
: 今年2/22開始不能電話線上報修囉
: 要我自己去官網或是送到皇家去
: 奇怪個資法跟電話報修是有什麼關係嗎?
: 有夠麻煩還浪費我時間欸...@@
--
也感謝PTT提供的平台
五點多華碩客服主管打來跟我說
有在板上看到我的發文
也說明了為什麼會不能用電話報修的方式 (因為電話會錄音還有資料紀錄保留等問題
不過如果真的需要用電話報修的方式是可以的 同意個資法收集的話
不然他的線上報修真的會覺得
我真的有報修成功嗎
連個確認信都沒有
假如我禮拜五晚上報修
我一直到禮拜一上班時間前都不會收到信的
連一封確認資料的信都沒有
不過這一點我有反應給那位主管了
他們說會在研議啦
華碩因為中共小編事件的事件後
貌似售後終於有比較靈光一點了呢
可是品質還是呵呵呵啦
※ 引述《kashima228 (承有水垢)》之銘言:
: 不知道是我lag還是怎樣
: 今天打去繞了一大圈終於轉到客服
: 都講完問題 報完電話序號了
: 才跟我說現在因為台灣個資法的關係
: 今年2/22開始不能電話線上報修囉
: 要我自己去官網或是送到皇家去
: 奇怪個資法跟電話報修是有什麼關係嗎?
: 有夠麻煩還浪費我時間欸...@@
--
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