原價屋 蝦皮 買到壞掉螢幕卻回應沒壞 - 3C

By Puput 
at 2021-05-09T15:33
at 2021-05-09T15:33
Table of Contents
04/06 
在原價屋的蝦皮商城買了技嘉m27q
http://i.imgur.com/iJnE633.jpg
 
04/08
收到後發現一個亮點、兩個暗點
 
04/15
在這段期間,發現螢幕中間偶爾會出現顏色不一樣的長方形區域,
但是重開機就會好,直到我再次去調整色溫後…
 
補充說明下面三張圖的意思
開一個純白圖片全螢幕,調整RGB色溫,
會獲得中間長方形區域維持白色,不會跟著調整RGB素質顯示該有的顏色
(意即正常的話,整張圖片都會是同樣的顏色)
http://i.imgur.com/Tgn0Pc0.jpg
http://i.imgur.com/O8L0Xn6.jpg
http://i.imgur.com/NVkARGR.jpg
 
我先去電話聯絡技嘉詢問,工程師(客服)僅叫我填寫回報單並附上照片
http://i.imgur.com/5qVcXbp.jpg
但是到今天都沒有任何回應,連說要收回去檢查也沒…
 
同時聯絡原價屋的蝦皮客服
http://i.imgur.com/UfiGMHH.jpg
http://i.imgur.com/ujpgZvb.jpg
我懂原價屋不想接這個鍋,所以一直要我找技嘉處理,
但是技嘉的處理讓我感覺有點消極,所以想直接找賣家退貨比較快。
 
04/16
蝦皮申請退貨機制啟動,強制把螢幕寄回去原價屋,好像隔天就送到了。
 
04/22
原價屋的蝦皮客服收到螢幕後的回覆
http://i.imgur.com/KIdGVvP.jpg
http://i.imgur.com/00dKNTF.jpg
如上圖所示,他們用錯測試方式的影片去證明螢幕正常,
並表達螢幕顏色變成下圖那樣是沒壞,而且還需要儀器才能鑑定顏色是否正確。
 
請問這人眼看不出來嗎???
(再次補充,如果調整色溫正常,整張圖片會同樣的顏色)
http://i.imgur.com/sAXdqEr.jpg
(一開始不是不停說即使退貨回去原價屋,他們也要寄給技嘉判斷,
現在沒問技嘉,自己拍個判斷沒問題了?)
 
最後我把如何使用螢幕調整色溫的步驟,一步一步的說明,請他們重新測試
 
04/23
原價屋沒有重新測試,但的蝦皮客服回覆居然…
http://i.imgur.com/YjVtbse.jpg
 
哇塞,原來22號就已經問過原廠,知道是螢幕有問題,
然後自己拍錯誤的測試影片想搪塞我說沒問題???
 
唉,還好蝦皮商城的機制讓我能強制原價屋收回去驗貨,
不然原價屋這處理是在是…
 
技嘉方面雖然我已經退貨了,但一開始就是要冷處理我的問題,
到今天過了約3個禮拜,仍然沒有進一步回應我的螢幕問題,
第一次買技嘉的產品就這樣,讓我感覺很糟糕。
 
ps.已經退貨了,純粹分享購買經驗。
 
 
 
-----
Sent from JPTT on my Samsung SM-N9750.
 
--
    在原價屋的蝦皮商城買了技嘉m27q
http://i.imgur.com/iJnE633.jpg
04/08
收到後發現一個亮點、兩個暗點
04/15
在這段期間,發現螢幕中間偶爾會出現顏色不一樣的長方形區域,
但是重開機就會好,直到我再次去調整色溫後…
補充說明下面三張圖的意思
開一個純白圖片全螢幕,調整RGB色溫,
會獲得中間長方形區域維持白色,不會跟著調整RGB素質顯示該有的顏色
(意即正常的話,整張圖片都會是同樣的顏色)
http://i.imgur.com/Tgn0Pc0.jpg
http://i.imgur.com/O8L0Xn6.jpg
http://i.imgur.com/NVkARGR.jpg
我先去電話聯絡技嘉詢問,工程師(客服)僅叫我填寫回報單並附上照片
http://i.imgur.com/5qVcXbp.jpg
但是到今天都沒有任何回應,連說要收回去檢查也沒…
同時聯絡原價屋的蝦皮客服
http://i.imgur.com/UfiGMHH.jpg
http://i.imgur.com/ujpgZvb.jpg
我懂原價屋不想接這個鍋,所以一直要我找技嘉處理,
但是技嘉的處理讓我感覺有點消極,所以想直接找賣家退貨比較快。
04/16
蝦皮申請退貨機制啟動,強制把螢幕寄回去原價屋,好像隔天就送到了。
04/22
原價屋的蝦皮客服收到螢幕後的回覆
http://i.imgur.com/KIdGVvP.jpg
http://i.imgur.com/00dKNTF.jpg
如上圖所示,他們用錯測試方式的影片去證明螢幕正常,
並表達螢幕顏色變成下圖那樣是沒壞,而且還需要儀器才能鑑定顏色是否正確。
請問這人眼看不出來嗎???
(再次補充,如果調整色溫正常,整張圖片會同樣的顏色)
http://i.imgur.com/sAXdqEr.jpg
(一開始不是不停說即使退貨回去原價屋,他們也要寄給技嘉判斷,
現在沒問技嘉,自己拍個判斷沒問題了?)
最後我把如何使用螢幕調整色溫的步驟,一步一步的說明,請他們重新測試
04/23
原價屋沒有重新測試,但的蝦皮客服回覆居然…
http://i.imgur.com/YjVtbse.jpg
哇塞,原來22號就已經問過原廠,知道是螢幕有問題,
然後自己拍錯誤的測試影片想搪塞我說沒問題???
唉,還好蝦皮商城的機制讓我能強制原價屋收回去驗貨,
不然原價屋這處理是在是…
技嘉方面雖然我已經退貨了,但一開始就是要冷處理我的問題,
到今天過了約3個禮拜,仍然沒有進一步回應我的螢幕問題,
第一次買技嘉的產品就這樣,讓我感覺很糟糕。
ps.已經退貨了,純粹分享購買經驗。
-----
Sent from JPTT on my Samsung SM-N9750.
--
Tags:
        3C
        
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