原價屋的神奇主板 - 3C

By Carol
at 2020-02-15T15:41
at 2020-02-15T15:41
Table of Contents
-------我漏掉最重要的圖了,補在這裡---------
https://i.imgur.com/nbTT4dw.jpg
--------------------------------------------
1/30 在原價屋購買了一臺電腦(B365M DS3H WIFI),
回家裝好之後更新BIOS時,
試過@BIOS、Q-Flash、EFIFLASH都無法更新,
報錯OEMID Mismatch,
https://i.imgur.com/EFzcPnR.jpg
https://i.imgur.com/4l8ZRVN.jpg
就上網查了一下可能的原因 1.硬體損壞 2.主板型號不符。
1/31 隔天把電腦拿回原價屋詢問,
維修人員一聽到BIOS更新失敗馬上從他自己的手機裡面,
SHOW出我看到的錯誤信息,說其他客人也遇到一樣的事情,
可能是技嘉BIOS掛錯了,他說會跟技嘉聯絡,
只能等它BIOS更新或是我要換貨也可以。
當場無法解決問題,我想到換板子就累,
遂沒更換,今天從南投跑來臺中白跑一趟。
------------與技嘉客服的聯繫---------------------------
2/6 原價屋傳簡訊跟我說
今天官網更新了-Y1可以用的BIOS(F2b),我試過更新BIOS有成功。
https://i.imgur.com/4EDIVk5.jpg
1/31寫信給官網客服
官網客服2/6回覆B365M DS3H WIFI-Y1這張板子官網上面沒有,
問我這張板子哪裡來的。(這種回覆你敢信?幹你娘親。)
https://i.imgur.com/GN4IiE8.jpg
https://i.imgur.com/6Adj3DM.jpg
意思就是B365M DS3H WIFI與B365M DS3H WIFI-Y1是不同的產品,
當下我以為是什麼來路不明的水貨(連官網都沒有的型號),
因為官網客服的回覆實在太慢了(4-5天回覆一次),
當天我打技嘉0800詢問,
經由盒子貼紙的型號及序號,查到是出給聯強的貨,
0800和我確認這張板子不是境外的水貨,
雖然官網沒有這型號還是有點疙瘩,
但想說是境內的東西應該沒啥問題。
2/11 官網客服跟我討發票
2/12 我告知客服0800的查詢結果,內容很黃很暴力,直接屏蔽。
https://i.imgur.com/pop22bM.jpg
2/14 官網客服告知這張主板應該是「聯強套裝機」裡面的板子,
說這張板子沒有零售,所以官網上不一定有這張板子。
2/15 我不知道這張主板有沒有什麼坑在裡面,
決定聯絡原價屋換貨,原價屋拒絕,說板子沒問題就不能換,
我向對方告知這張板子來源以及後續支援的疑慮,
「我在零售通路購買就應該給我零售的板子,不是什麼OEM、套裝機的東西」
他說他們不知道技嘉客服為什麼會這樣回覆,
說要去問原價屋的採購。
看了一下手邊的技嘉產品外盒,
標籤上的型號與原價屋網站的名稱完全一樣,
而且官網有一定會登載。
https://i.imgur.com/Juiy2UN.png
https://i.imgur.com/o3u2kqV.jpg
除了這張-Y1
有板友在其他通路購買B365M DS3H WIFI的嗎?
也是-Y1的版本嗎?
面對這種情況,
大家互相踢皮球拖到最後超過一個月,
不能註冊延長保固的話是要算我衰洨嗎?
我應該怎麼向原價屋主張換貨的權利?
--
https://i.imgur.com/nbTT4dw.jpg
--------------------------------------------
1/30 在原價屋購買了一臺電腦(B365M DS3H WIFI),
回家裝好之後更新BIOS時,
試過@BIOS、Q-Flash、EFIFLASH都無法更新,
報錯OEMID Mismatch,
https://i.imgur.com/EFzcPnR.jpg
https://i.imgur.com/4l8ZRVN.jpg
就上網查了一下可能的原因 1.硬體損壞 2.主板型號不符。
1/31 隔天把電腦拿回原價屋詢問,
維修人員一聽到BIOS更新失敗馬上從他自己的手機裡面,
SHOW出我看到的錯誤信息,說其他客人也遇到一樣的事情,
可能是技嘉BIOS掛錯了,他說會跟技嘉聯絡,
只能等它BIOS更新或是我要換貨也可以。
當場無法解決問題,我想到換板子就累,
遂沒更換,今天從南投跑來臺中白跑一趟。
------------與技嘉客服的聯繫---------------------------
2/6 原價屋傳簡訊跟我說
今天官網更新了-Y1可以用的BIOS(F2b),我試過更新BIOS有成功。
https://i.imgur.com/4EDIVk5.jpg
1/31寫信給官網客服
官網客服2/6回覆B365M DS3H WIFI-Y1這張板子官網上面沒有,
問我這張板子哪裡來的。(這種回覆你敢信?幹你娘親。)
https://i.imgur.com/GN4IiE8.jpg
https://i.imgur.com/6Adj3DM.jpg
意思就是B365M DS3H WIFI與B365M DS3H WIFI-Y1是不同的產品,
當下我以為是什麼來路不明的水貨(連官網都沒有的型號),
因為官網客服的回覆實在太慢了(4-5天回覆一次),
當天我打技嘉0800詢問,
經由盒子貼紙的型號及序號,查到是出給聯強的貨,
0800和我確認這張板子不是境外的水貨,
雖然官網沒有這型號還是有點疙瘩,
但想說是境內的東西應該沒啥問題。
2/11 官網客服跟我討發票
2/12 我告知客服0800的查詢結果,內容很黃很暴力,直接屏蔽。
https://i.imgur.com/pop22bM.jpg
2/14 官網客服告知這張主板應該是「聯強套裝機」裡面的板子,
說這張板子沒有零售,所以官網上不一定有這張板子。
2/15 我不知道這張主板有沒有什麼坑在裡面,
決定聯絡原價屋換貨,原價屋拒絕,說板子沒問題就不能換,
我向對方告知這張板子來源以及後續支援的疑慮,
「我在零售通路購買就應該給我零售的板子,不是什麼OEM、套裝機的東西」
他說他們不知道技嘉客服為什麼會這樣回覆,
說要去問原價屋的採購。
看了一下手邊的技嘉產品外盒,
標籤上的型號與原價屋網站的名稱完全一樣,
而且官網有一定會登載。
https://i.imgur.com/Juiy2UN.png
https://i.imgur.com/o3u2kqV.jpg
除了這張-Y1
有板友在其他通路購買B365M DS3H WIFI的嗎?
也是-Y1的版本嗎?
面對這種情況,
大家互相踢皮球拖到最後超過一個月,
不能註冊延長保固的話是要算我衰洨嗎?
我應該怎麼向原價屋主張換貨的權利?
--
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