奇摩購物MacBook 2017 w/o tb 凹痕 - MAC

By Kelly
at 2017-10-13T10:03
at 2017-10-13T10:03
Table of Contents
小弟mac新手,還請見諒。
兩天前跟一位網路賣家購買來自於奇摩購物中心的MacBook pro
為全新未拆封轉賣給我且面交當下無拆封
回家拆封後才發現鍵盤右上方、右邊喇叭上方處有一凹痕
無奈已經註冊apple也已登入帳號
發現當下通知賣家,隔日也幫我聯絡奇摩購物中心客服
奇摩客服表示:apple產品比較特別,若為已註冊之apple產品,外觀上有非人為因素造成
的瑕疵,退換貨需付整新機費用30%
過一到兩個工作天,與內部及廠商討論後回覆我
apple客服表示:若有非人為因素造成的瑕疵需找原購買商討論,在先天瑕疵這方面,他
們只受理官網已經店裡賣出的產品;此瑕疵在他們那邊算人為疏失造成的損傷,故換整新
機需要額外付費
原本小弟想去apple直營店請他幫我開此瑕疵為非人為因素的證明,再去要求奇摩購物中
心在這七天(十天?)內退貨,但因已註冊,所以證明可能也沒多大效用
真的不想要第一次買就有凹痕阿...
想請問各位大大的看法,謝謝大家耐心看完
--
兩天前跟一位網路賣家購買來自於奇摩購物中心的MacBook pro
為全新未拆封轉賣給我且面交當下無拆封
回家拆封後才發現鍵盤右上方、右邊喇叭上方處有一凹痕
無奈已經註冊apple也已登入帳號
發現當下通知賣家,隔日也幫我聯絡奇摩購物中心客服
奇摩客服表示:apple產品比較特別,若為已註冊之apple產品,外觀上有非人為因素造成
的瑕疵,退換貨需付整新機費用30%
過一到兩個工作天,與內部及廠商討論後回覆我
apple客服表示:若有非人為因素造成的瑕疵需找原購買商討論,在先天瑕疵這方面,他
們只受理官網已經店裡賣出的產品;此瑕疵在他們那邊算人為疏失造成的損傷,故換整新
機需要額外付費
原本小弟想去apple直營店請他幫我開此瑕疵為非人為因素的證明,再去要求奇摩購物中
心在這七天(十天?)內退貨,但因已註冊,所以證明可能也沒多大效用
真的不想要第一次買就有凹痕阿...
想請問各位大大的看法,謝謝大家耐心看完
--
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