官網訂單順豐運送時間分享 - iOS

By Tracy
at 2016-09-25T13:49
at 2016-09-25T13:49
Table of Contents
先直接說結論:順豐遇到蘋果貨件無週休,會在到貨當日送件
我在官網開賣當天訂購,因為用網頁版,預定送達是9/30~10/6這批
週五(9/23)收到Apple簡訊通知已出貨,
查了追蹤單號是透過順豐,貨已在香港,通常都是2-3天會到
早上也收到Apple簡訊通知今天會配達,
但過了中午都沒消息,我家離順豐真的很近,下午又要出門,家裡無人代收
我決定詢問一下是否可以自取~
一查營業所資料,順豐官網顯示--理貨中心(各營業站)週日及公眾假期:休息。
線上等候30分鐘後才終於接通到客服,客服的回應是
「我們營業所週日不上班的,最多上午半天理貨,如果您中午前沒收到貨,估計要明天」
後來在詢問過程中客服對於蘋果的訂單流程無法回答,他要幫我聯絡該區人員,
最後查到包裹,確定是今天送,但到我家預計五點後,所以約了自取。
司機的意思是,客服其實對訂單流程不了解,
公司有規定,蘋果訂單到營業所後當天就要配送,
平常的話他們週日是沒營業的,會順延一天(所以大哥車上滿滿的都是手機啊!!!!!)
假如你的也是順豐送件,但還沒等到,請再耐心等等吧~
最後提醒:自取需要攜帶收件人的證件讓司機確認
祝大家都可以順利拿到包裹~
--
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