(已截止)臺灣電信產業客服使用狀況調查 - Android
By Bethany
at 2014-04-15T16:20
at 2014-04-15T16:20
Table of Contents
已達有效樣本數，不必再填寫囉！
各位板友好,
我是臺大資管所的學生
以下為我的碩士論文問卷
煩請大家撥空為我填寫
問卷名稱：臺灣電信產業客服使用狀況調查
研究目的：了解電信客服的使用狀況，作為電信業者服務改進的參考依據。
填答條件：只要您過去曾在選擇或使用電信服務（如：行動通話、行動上網
、行動加值服務、國際漫遊服務）遇到問題，並透過門市客服、
電話客服、線上客服其中任一管道解決，就可以填寫。
其他聲明：您所提供的資訊僅供本研究使用，且為匿名作答，請放心填寫。
研究單位：臺灣大學資訊管理研究所
研究生：盧立根
指導教授：黃明蕙 博士
聯絡方式：[email protected]
問卷連結：http://www.mysurvey.tw/s/QzNQwcWr
回饋P幣：稅前 150P
問卷截止日期：收滿有效樣本400份
【註1】請以推文done作為發放P幣的依據，並在問卷最後留下您的PTT帳號以供對照，
如驗證為有效樣本，將給予P幣。
【註2】本問卷也有在Q_ary和MobileComm發放，有填過者請勿重複填答，謝謝！
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