影馳GTX970 OC 送修心得 - 3C

By Bethany
at 2017-02-21T22:16
at 2017-02-21T22:16
Table of Contents
2017/2/22 更新客服記錄
剛剛影馳官方回應也來了,補一下
第一次在這邊發文,沒想到是這種心得
買顯卡買那麼久
希望用自身經歷給大家一個警惕
小弟大約去年2月時在原價屋購入了一張GTX970 OC
雖然有耳聞影馳維修很麻煩
不過看看口袋預算,思考了一下還是買下去
想說"應該不會那麼慘吧"
反正保固有三年,覺得便宜就買了...
現世報來了QAQ""
前幾天電腦開著,人不小心睡著
醒來發現電腦是關的
怎麼開都開不了
後來拆開機殼找問題
重新確認一下後
嘗試通電
就看到風扇轉了一下
在我面前,我的GTX970 OC
他...他....
他發出一道白光,燒起來啦啦!!!!!!!!!!!!
O口O!!!!!!!!!!
然後就變成現在這張圖
http://imgur.com/xXziXrj
之後拆掉,嘗試無顯卡開機
反映都正常
判斷是顯卡問題,就只好再拿去原價屋請他們送修了
說真的服務速度蠻快的
2/19號送,今天就收到電話
得到的回應
http://imgur.com/UFM89Sd
原來三年保,用了一年他自己燒起來
外觀損毀就算是客責(?
也許有人說是我電源或是其他問題?
不過當天燒掉我索性就換了1070
目前開電腦不關到現在發文
也全開跑了幾個game
還沒看到什麼問題
總之,我這邊真的是大不推
東西不穩壞掉,就算了
維修很麻煩,就算了
會自己燃燒起來的顯示卡,我還是第一次看到
還好不是睡夢中自己燒起來,不然我可能沒辦法在這邊發文
---------------------------------------------------------------------------
這邊是剛剛打電話過去的情報
客服幫我轉工程師,他回答就是原廠不收單
送也沒辦法送,所以請我去聯絡原廠
要原廠同意才能處理
叫我自己去連絡,如果是個案處理的話再請他們發E-mail通知
http://www.galax.com
結果原廠選中文這邊又導回去粉絲團-_-|||||
我不是繞了一圈嗎
不過英文這邊是有客服意見表單
我可能晚點試一下,很久沒打英文文章了不曉得ok不ok
------------------------------------------
影馳官網回應很快 兩小時就回來了
就很官腔回
“人為或外觀損毀不受理哦
因為我們沒辦法從e-mail確認
詳細問建達”
然後剛我又打電話給建達
才有問比較詳細一點的內容
叫我轉官方回應信過去
繼續等回應
自己燒起來起火也不是我願意啊………
起火外觀完好才有鬼
其他卡都沒事
覺得心累
--
剛剛影馳官方回應也來了,補一下
第一次在這邊發文,沒想到是這種心得
買顯卡買那麼久
希望用自身經歷給大家一個警惕
小弟大約去年2月時在原價屋購入了一張GTX970 OC
雖然有耳聞影馳維修很麻煩
不過看看口袋預算,思考了一下還是買下去
想說"應該不會那麼慘吧"
反正保固有三年,覺得便宜就買了...
現世報來了QAQ""
前幾天電腦開著,人不小心睡著
醒來發現電腦是關的
怎麼開都開不了
後來拆開機殼找問題
重新確認一下後
嘗試通電
就看到風扇轉了一下
在我面前,我的GTX970 OC
他...他....
他發出一道白光,燒起來啦啦!!!!!!!!!!!!
O口O!!!!!!!!!!
然後就變成現在這張圖
http://imgur.com/xXziXrj
之後拆掉,嘗試無顯卡開機
反映都正常
判斷是顯卡問題,就只好再拿去原價屋請他們送修了
說真的服務速度蠻快的
2/19號送,今天就收到電話
得到的回應
http://imgur.com/UFM89Sd
原來三年保,用了一年他自己燒起來
外觀損毀就算是客責(?
也許有人說是我電源或是其他問題?
不過當天燒掉我索性就換了1070
目前開電腦不關到現在發文
也全開跑了幾個game
還沒看到什麼問題
總之,我這邊真的是大不推
東西不穩壞掉,就算了
維修很麻煩,就算了
會自己燃燒起來的顯示卡,我還是第一次看到
還好不是睡夢中自己燒起來,不然我可能沒辦法在這邊發文
---------------------------------------------------------------------------
這邊是剛剛打電話過去的情報
客服幫我轉工程師,他回答就是原廠不收單
送也沒辦法送,所以請我去聯絡原廠
要原廠同意才能處理
叫我自己去連絡,如果是個案處理的話再請他們發E-mail通知
http://www.galax.com
結果原廠選中文這邊又導回去粉絲團-_-|||||
我不是繞了一圈嗎
不過英文這邊是有客服意見表單
我可能晚點試一下,很久沒打英文文章了不曉得ok不ok
------------------------------------------
影馳官網回應很快 兩小時就回來了
就很官腔回
“人為或外觀損毀不受理哦
因為我們沒辦法從e-mail確認
詳細問建達”
然後剛我又打電話給建達
才有問比較詳細一點的內容
叫我轉官方回應信過去
繼續等回應
自己燒起來起火也不是我願意啊………
起火外觀完好才有鬼
其他卡都沒事
覺得心累
--
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at 2018-06-02T04:46

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at 2018-06-03T17:24
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at 2018-06-08T01:57
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