很不愉快的購買經驗 - 3C
By Tom
at 2019-07-18T18:18
at 2019-07-18T18:18
Table of Contents
剛剛才發生的事
我的上一台電腦也是去原價屋組的
(16年以前了,我沒有去過二店,在這次去了之前不知道有什麼差別)
這次又挑了原價屋(都是台中店)
我覺得暑假到了,廠商推出新規格,組電腦的人變多了
現場忙亂我覺得正常,我進店也是有不少人在第一排櫃台點菜單
我就自己到第二排櫃台點,但我點玩了,人潮散去了,也沒有店員來招呼我
所以我就自己回到第一排櫃台有店員的旁邊的電腦再點一次菜單,點完再自己喊店員
店員看完菜單後,16G*2的RAM店員說可能不相容,猶豫了一下,依舊選16G*2
(沒理由大家選16G*2可以用,我要組的時候就會有問題,店員說這是AMD通病
跑不過不能退)
菜單價格店員說選多少就多少,沒有彈性空間,不能殺沒在去尾的,OK
拿出CPU、板、顯卡、HDD出來,說要幫我保貼
貼完保貼後,跟我說剩下的東西在二店,要我拿著東西去二店
我想說,可能部分零件在二店,所以組裝改到二店了,OK
但就是覺得少了什麼,對了單子跟袋子,沒有SSD
店員看我沒有走,問我怎麼了嗎,我說SSD
他才發現他少給,喔了一聲後才轉身從櫃檯後面拿給我.....
到了二館,又發現機殼有帳差(CM NR600),找不到的話要回一館換殼
連續兩個出包,回一店的時候我就又跟店員小靠腰了一下,又是沒殼又是少給SSD的,難
道沒有優惠嗎
機殼方面是工程部的問題,SSD是他漏給了但沒有優惠
我問他說,那今天假若我沒有發現走出店門口了,這顆SSD怎麼算,他說他們會盤點,多
出一顆就會補給我,不會坑我
我回說,你們機殼帳都會有問題了,那怎麼知道SSD不會有問題,就再次回我:他們SSD
盤點不會有問題,之後就離開櫃台了
之後換成了CM M511+迎廣 12cm RGB*3,免貼錢.....
再次回到了二店,拿到了M511和風扇後店員說要幫我打包機殼提袋
蛤.....???
我問店員說,沒有組裝嗎
他說1店業務那邊沒有排組裝,所以沒有組裝
這....?
2店店員問我,你買了一整套的電腦零件一店業務沒有問你要不要組裝嗎
我說沒有啊,我以為現在有了1、2店,所以東西放不同邊,一店拿一部分,剩下的在二店
,所以要拿過來組裝
2店店員說沒有,1店單純銷售,2店是工程部負責組裝,1店有排組裝的話,客人只需要拿
單據至2店領機子就可以了,不會領到零件
我也跟店員聊到了少給SSD的情況,店員說會再幫我向上反映
結論就是,現場排組裝,零件留現場,晚上不一定能拿到機子,可能要明天中午才有了
一連三個狀況,有大有小,講真的給人的感覺很差
一般正常使用者不會三天兩頭跑組裝店,不知道現場流程是否有做了什麼變動
店員沒有主動詢問、沒有提醒是否組裝,然後又是少給東西又是帳差的
錢都付了,我懶得再退貨跑別家店或是等網路
有一種花錢受罪當修行的感覺
如果還有下次,我覺得我會考慮去別家組
--
我的上一台電腦也是去原價屋組的
(16年以前了,我沒有去過二店,在這次去了之前不知道有什麼差別)
這次又挑了原價屋(都是台中店)
我覺得暑假到了,廠商推出新規格,組電腦的人變多了
現場忙亂我覺得正常,我進店也是有不少人在第一排櫃台點菜單
我就自己到第二排櫃台點,但我點玩了,人潮散去了,也沒有店員來招呼我
所以我就自己回到第一排櫃台有店員的旁邊的電腦再點一次菜單,點完再自己喊店員
店員看完菜單後,16G*2的RAM店員說可能不相容,猶豫了一下,依舊選16G*2
(沒理由大家選16G*2可以用,我要組的時候就會有問題,店員說這是AMD通病
跑不過不能退)
菜單價格店員說選多少就多少,沒有彈性空間,不能殺沒在去尾的,OK
拿出CPU、板、顯卡、HDD出來,說要幫我保貼
貼完保貼後,跟我說剩下的東西在二店,要我拿著東西去二店
我想說,可能部分零件在二店,所以組裝改到二店了,OK
但就是覺得少了什麼,對了單子跟袋子,沒有SSD
店員看我沒有走,問我怎麼了嗎,我說SSD
他才發現他少給,喔了一聲後才轉身從櫃檯後面拿給我.....
到了二館,又發現機殼有帳差(CM NR600),找不到的話要回一館換殼
連續兩個出包,回一店的時候我就又跟店員小靠腰了一下,又是沒殼又是少給SSD的,難
道沒有優惠嗎
機殼方面是工程部的問題,SSD是他漏給了但沒有優惠
我問他說,那今天假若我沒有發現走出店門口了,這顆SSD怎麼算,他說他們會盤點,多
出一顆就會補給我,不會坑我
我回說,你們機殼帳都會有問題了,那怎麼知道SSD不會有問題,就再次回我:他們SSD
盤點不會有問題,之後就離開櫃台了
之後換成了CM M511+迎廣 12cm RGB*3,免貼錢.....
再次回到了二店,拿到了M511和風扇後店員說要幫我打包機殼提袋
蛤.....???
我問店員說,沒有組裝嗎
他說1店業務那邊沒有排組裝,所以沒有組裝
這....?
2店店員問我,你買了一整套的電腦零件一店業務沒有問你要不要組裝嗎
我說沒有啊,我以為現在有了1、2店,所以東西放不同邊,一店拿一部分,剩下的在二店
,所以要拿過來組裝
2店店員說沒有,1店單純銷售,2店是工程部負責組裝,1店有排組裝的話,客人只需要拿
單據至2店領機子就可以了,不會領到零件
我也跟店員聊到了少給SSD的情況,店員說會再幫我向上反映
結論就是,現場排組裝,零件留現場,晚上不一定能拿到機子,可能要明天中午才有了
一連三個狀況,有大有小,講真的給人的感覺很差
一般正常使用者不會三天兩頭跑組裝店,不知道現場流程是否有做了什麼變動
店員沒有主動詢問、沒有提醒是否組裝,然後又是少給東西又是帳差的
錢都付了,我懶得再退貨跑別家店或是等網路
有一種花錢受罪當修行的感覺
如果還有下次,我覺得我會考慮去別家組
--
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at 2020-10-08T06:11
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