徹底讓我失望的HTC - 手機討論

By Blanche
at 2017-02-07T14:46
at 2017-02-07T14:46
Table of Contents
※ 引述《ElvinN (Elvin)》之銘言:
: 我也是HTC 10的受潮戶,提醒有買HTC 10的朋友們好好做好防潮動作....
: 從7年前第一支HTC 野火機開始入門,
: 到換HTC one、HTC M8到現在HTC10(105年4月入手),
: 我之前一直都是HTC的死忠粉絲,
: 但這次我徹底要放棄它了
: --------------------故事開始-------------------------
: 我是個洗澡前會把手機帶進去浴室的人,
: 準備洗澡時會把手機放到櫃子內避免直接碰到水,
: 過去幾支手機都是這種使用模式
: 過年前手機無預警無法充電,
: 而且充電時還發出燒焦味,
: 但其他部分都是正常可以使用,
: 來不及備份資料(也沒辦法備份)的情況下拿到八德店送修,
: 此時損失一大堆照片心裡就不太高興了
: 想說過年也要用手機就想說借個備用機,
: 壓了4000元借一台desire610,我只能說超慢...
: 害我過年什麼遊戲都不能玩,甚麼軟體都沒法載
: 終於等到過年後,2/4接到一通客服打來的電話,
: 沒意外的,您的手機受潮還發霉了
: 跟客服反映說過去幾支使用上都沒這問題,怎麼會這支出現這種情形?
: 得到的只是我們無法還原您的使用狀況,
: 不清楚怎麼導致這種情形的態度...
: 要修到好4000多,看在你還在保固的份上,優惠給你8折就好....
: 本來還在猶豫到底要不要修時,就先問對方這些包含甚麼部分,
: 對方回覆有包含下方充電座機板、螢幕(!?)、還有充電線的接頭部分
: 其中螢幕要3千多元,
: 寄來三張照片後,說螢幕一個小角也受潮,
: 如果要修就要一起修,沒辦法單獨修機板部分
: 我跟對方討論到這邊的時候已經非常火大,
: 為什麼不能先針對損壞的機板部分維修好就好,
: 一定要連可以正常使用的螢幕部分一起修?
: 我跟對方說如果只修完機板後過一陣子還是壞掉我就打算更換新機,
: 對方還是不肯讓步,說要回去開會跟主管討論。
: 掛斷電話後,看到板上跟我一樣受潮的用戶,我真的是哭笑不得,
: 過了兩天後,今天得到的答案還是只能一次全部維修,
: 已經做好心理準備的我就直接請對方寄回來,
: 這支手機我就當作是買一個教訓,從今以後我是不會再買HTC了
: 可能很多人以為受潮是個案,但我是覺得案情沒這麼單純就是了啦
首先 沒維修單 先附上才有辦法談後續
再來 很多人說我的手機也帶進浴室沒壞
沒壞不代表可以帶 我喝頂新油沒事 不代表那油能喝
我拿的NOTE 7不會爆炸 不代表NOTE 7不會爆
再來 換螢幕 你能確定螢幕是沒問題的嗎?
如果他組件是黏在一起的呢? 當然是可以質疑
最簡單的方法 就是不付螢幕的維修費給他
叫他別換螢幕 維修費是你付的 你有權選擇要不要維修
還是先付上維修單 再來談後續 今天我發一篇也說我的10受潮
但沒維修單 那你覺得這是什麼意思XDDDD
所以 為了避免被質疑 有單子 才好討論下一步
--
Sent from my Windows
--
: 我也是HTC 10的受潮戶,提醒有買HTC 10的朋友們好好做好防潮動作....
: 從7年前第一支HTC 野火機開始入門,
: 到換HTC one、HTC M8到現在HTC10(105年4月入手),
: 我之前一直都是HTC的死忠粉絲,
: 但這次我徹底要放棄它了
: --------------------故事開始-------------------------
: 我是個洗澡前會把手機帶進去浴室的人,
: 準備洗澡時會把手機放到櫃子內避免直接碰到水,
: 過去幾支手機都是這種使用模式
: 過年前手機無預警無法充電,
: 而且充電時還發出燒焦味,
: 但其他部分都是正常可以使用,
: 來不及備份資料(也沒辦法備份)的情況下拿到八德店送修,
: 此時損失一大堆照片心裡就不太高興了
: 想說過年也要用手機就想說借個備用機,
: 壓了4000元借一台desire610,我只能說超慢...
: 害我過年什麼遊戲都不能玩,甚麼軟體都沒法載
: 終於等到過年後,2/4接到一通客服打來的電話,
: 沒意外的,您的手機受潮還發霉了
: 跟客服反映說過去幾支使用上都沒這問題,怎麼會這支出現這種情形?
: 得到的只是我們無法還原您的使用狀況,
: 不清楚怎麼導致這種情形的態度...
: 要修到好4000多,看在你還在保固的份上,優惠給你8折就好....
: 本來還在猶豫到底要不要修時,就先問對方這些包含甚麼部分,
: 對方回覆有包含下方充電座機板、螢幕(!?)、還有充電線的接頭部分
: 其中螢幕要3千多元,
: 寄來三張照片後,說螢幕一個小角也受潮,
: 如果要修就要一起修,沒辦法單獨修機板部分
: 我跟對方討論到這邊的時候已經非常火大,
: 為什麼不能先針對損壞的機板部分維修好就好,
: 一定要連可以正常使用的螢幕部分一起修?
: 我跟對方說如果只修完機板後過一陣子還是壞掉我就打算更換新機,
: 對方還是不肯讓步,說要回去開會跟主管討論。
: 掛斷電話後,看到板上跟我一樣受潮的用戶,我真的是哭笑不得,
: 過了兩天後,今天得到的答案還是只能一次全部維修,
: 已經做好心理準備的我就直接請對方寄回來,
: 這支手機我就當作是買一個教訓,從今以後我是不會再買HTC了
: 可能很多人以為受潮是個案,但我是覺得案情沒這麼單純就是了啦
首先 沒維修單 先附上才有辦法談後續
再來 很多人說我的手機也帶進浴室沒壞
沒壞不代表可以帶 我喝頂新油沒事 不代表那油能喝
我拿的NOTE 7不會爆炸 不代表NOTE 7不會爆
再來 換螢幕 你能確定螢幕是沒問題的嗎?
如果他組件是黏在一起的呢? 當然是可以質疑
最簡單的方法 就是不付螢幕的維修費給他
叫他別換螢幕 維修費是你付的 你有權選擇要不要維修
還是先付上維修單 再來談後續 今天我發一篇也說我的10受潮
但沒維修單 那你覺得這是什麼意思XDDDD
所以 為了避免被質疑 有單子 才好討論下一步
--
Sent from my Windows
--
Tags:
手機
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