慘痛的ASUS VE246購買經驗 - 螢幕

By Andrew
at 2010-11-06T12:11
at 2010-11-06T12:11
Table of Contents
小弟近日購入PS3,高高興興地想說買台full HD的螢幕來接
爬文之後選擇了VE246這台。
結果真是個慘痛的經驗
第一台: 亮點*2,拿去購買店家換,店家說沒貨。
拿去ASUS高雄皇家,說幫我跑維修流程要兩星期。
為什麼我才剛買的機器就得送修,還得被拆機啊?
但是我實在趕著用(舊螢幕已經清掉了)
我認賠折價1000把機子賣了,重買了一台。
第二台: 換了另一家買,亮點*1、暗點*2
購買店家一樣沒貨(這哪招?現在流行沒貨踢皮球?)
我不信邪加上腦袋大概突然秀斗,我又自己認賠賣出,買了第三台...
第三台: 暗點一個。人真的不該這麼有賭性XD
在想著自己不會這麼衰的時候就真的是這麼衰。
我火了,跑去跟購買店家X優3C吵
(其實單論這台是我理虧啦,ASUS不保暗點的)
X優連讓我加價換266都不可以,說他們拆過的機器是不賣給下一位客人的
如果真是如此,或許這算是個好店家,
但天知道真相怎樣?其實我覺得封條沒啥黏性了。或許是錯覺吧。
可能有人會發現我在二手板也有賣一台(第四台了..),後面會詳述
扣除掉第三台是暗點,在保固條款上我理虧之外,
為什麼ASUS可以連續三台都這樣...而且全部都是在不同店家買的...
我最後把第三台拿去高雄皇家,並且詳述前兩台的情況
店長像施捨一樣的告訴我「我用個案處理幫你換面板,或者你就這樣用也可以」
「只能換一次,換完不保證更好」
看了有些人二修三修的經驗..
加上我在皇家時,旁邊有個領筆電的小姐,當場測試開不了機又現場送修...
現在第三台還在處理中...
這台我會跟華碩耗到底...
我覺得最不合理的地方是為什麼我符合保固條款的新機(前兩台)有問題不能換新?
要跑送修流程還要兩個星期!
高雄皇家也沒提供給我備用機!
為什麼連續三台都這樣,這就是堅若磐石的品質?
寄給華碩官網上的mail沒有回音,0800客服講到最後投降說他只是個擋子彈的。
打給皇家,皇家叫我打0800,這就是華碩的服務態度!
後續...
我朋友也在建商開店,他看不下去拿了一台沒有亮暗點的給我
(會這麼好是因為我幫他牽了不少線,都是小企業的case)
當初沒在他那裏買是因為進價比較高而且沒現貨,叫我去有賣6000的同行
拿回家後嚥不下這口氣...........
我不想再用華碩的產品了,所以把這台丟去二手板賣了。
這台是沒問題的,而且已經售出。
最無言的是...
同時間家人抱回了一台VW266.........這真是讓我啼笑皆非
或許華碩的品牌形象塑造得很成功吧
該不該為了這口氣,又把266低價拋售XD?
我想問的是...
這前面三台的情況,我可以去找消保會替我爭取到甚麼嗎?
我一直覺得新機要送修跟連三台都有問題實在很不合理。
雖然前兩台賣掉了,但是大不了原價買回。
反正都虧這麼多了,再多虧一點跟華碩耗到底我也不介意。
現在就是很單純的一個問題
「不爽」
--
爬文之後選擇了VE246這台。
結果真是個慘痛的經驗
第一台: 亮點*2,拿去購買店家換,店家說沒貨。
拿去ASUS高雄皇家,說幫我跑維修流程要兩星期。
為什麼我才剛買的機器就得送修,還得被拆機啊?
但是我實在趕著用(舊螢幕已經清掉了)
我認賠折價1000把機子賣了,重買了一台。
第二台: 換了另一家買,亮點*1、暗點*2
購買店家一樣沒貨(這哪招?現在流行沒貨踢皮球?)
我不信邪加上腦袋大概突然秀斗,我又自己認賠賣出,買了第三台...
第三台: 暗點一個。人真的不該這麼有賭性XD
在想著自己不會這麼衰的時候就真的是這麼衰。
我火了,跑去跟購買店家X優3C吵
(其實單論這台是我理虧啦,ASUS不保暗點的)
X優連讓我加價換266都不可以,說他們拆過的機器是不賣給下一位客人的
如果真是如此,或許這算是個好店家,
但天知道真相怎樣?其實我覺得封條沒啥黏性了。或許是錯覺吧。
可能有人會發現我在二手板也有賣一台(第四台了..),後面會詳述
扣除掉第三台是暗點,在保固條款上我理虧之外,
為什麼ASUS可以連續三台都這樣...而且全部都是在不同店家買的...
我最後把第三台拿去高雄皇家,並且詳述前兩台的情況
店長像施捨一樣的告訴我「我用個案處理幫你換面板,或者你就這樣用也可以」
「只能換一次,換完不保證更好」
看了有些人二修三修的經驗..
加上我在皇家時,旁邊有個領筆電的小姐,當場測試開不了機又現場送修...
現在第三台還在處理中...
這台我會跟華碩耗到底...
我覺得最不合理的地方是為什麼我符合保固條款的新機(前兩台)有問題不能換新?
要跑送修流程還要兩個星期!
高雄皇家也沒提供給我備用機!
為什麼連續三台都這樣,這就是堅若磐石的品質?
寄給華碩官網上的mail沒有回音,0800客服講到最後投降說他只是個擋子彈的。
打給皇家,皇家叫我打0800,這就是華碩的服務態度!
後續...
我朋友也在建商開店,他看不下去拿了一台沒有亮暗點的給我
(會這麼好是因為我幫他牽了不少線,都是小企業的case)
當初沒在他那裏買是因為進價比較高而且沒現貨,叫我去有賣6000的同行
拿回家後嚥不下這口氣...........
我不想再用華碩的產品了,所以把這台丟去二手板賣了。
這台是沒問題的,而且已經售出。
最無言的是...
同時間家人抱回了一台VW266.........這真是讓我啼笑皆非
或許華碩的品牌形象塑造得很成功吧
該不該為了這口氣,又把266低價拋售XD?
我想問的是...
這前面三台的情況,我可以去找消保會替我爭取到甚麼嗎?
我一直覺得新機要送修跟連三台都有問題實在很不合理。
雖然前兩台賣掉了,但是大不了原價買回。
反正都虧這麼多了,再多虧一點跟華碩耗到底我也不介意。
現在就是很單純的一個問題
「不爽」
--
Tags:
螢幕
All Comments

By Hazel
at 2010-11-08T02:47
at 2010-11-08T02:47

By Ivy
at 2010-11-13T02:45
at 2010-11-13T02:45

By Faithe
at 2010-11-14T00:15
at 2010-11-14T00:15

By Emma
at 2010-11-17T01:28
at 2010-11-17T01:28

By Gary
at 2010-11-18T14:31
at 2010-11-18T14:31

By Ula
at 2010-11-22T23:24
at 2010-11-22T23:24

By Kumar
at 2010-11-23T01:20
at 2010-11-23T01:20

By Dora
at 2010-11-26T05:38
at 2010-11-26T05:38

By Linda
at 2010-11-28T20:53
at 2010-11-28T20:53

By Michael
at 2010-12-01T13:02
at 2010-12-01T13:02

By Ina
at 2010-12-04T08:02
at 2010-12-04T08:02

By Liam
at 2010-12-04T13:26
at 2010-12-04T13:26

By Yuri
at 2010-12-05T02:41
at 2010-12-05T02:41

By Delia
at 2010-12-05T09:33
at 2010-12-05T09:33

By Mia
at 2010-12-08T18:49
at 2010-12-08T18:49

By Hardy
at 2010-12-09T10:19
at 2010-12-09T10:19

By Eartha
at 2010-12-09T17:27
at 2010-12-09T17:27

By Audriana
at 2010-12-11T09:24
at 2010-12-11T09:24

By Vanessa
at 2010-12-11T19:51
at 2010-12-11T19:51

By Audriana
at 2010-12-14T23:20
at 2010-12-14T23:20

By Mason
at 2010-12-17T10:51
at 2010-12-17T10:51

By Irma
at 2010-12-20T14:04
at 2010-12-20T14:04

By Zora
at 2010-12-22T22:23
at 2010-12-22T22:23

By James
at 2010-12-26T19:54
at 2010-12-26T19:54

By Jessica
at 2010-12-27T13:14
at 2010-12-27T13:14

By Heather
at 2010-12-31T22:26
at 2010-12-31T22:26

By Dinah
at 2011-01-03T13:13
at 2011-01-03T13:13

By Kelly
at 2011-01-08T01:44
at 2011-01-08T01:44

By Thomas
at 2011-01-08T19:12
at 2011-01-08T19:12

By Lucy
at 2011-01-10T21:48
at 2011-01-10T21:48

By Dorothy
at 2011-01-13T18:33
at 2011-01-13T18:33

By Carol
at 2011-01-15T11:05
at 2011-01-15T11:05

By Edith
at 2011-01-15T16:30
at 2011-01-15T16:30

By Mia
at 2011-01-19T01:30
at 2011-01-19T01:30

By Hazel
at 2011-01-22T14:20
at 2011-01-22T14:20

By William
at 2011-01-26T02:45
at 2011-01-26T02:45

By Caroline
at 2011-01-27T11:16
at 2011-01-27T11:16

By Damian
at 2011-01-31T19:41
at 2011-01-31T19:41

By Ula
at 2011-02-01T17:23
at 2011-02-01T17:23

By Andy
at 2011-02-02T00:48
at 2011-02-02T00:48

By Leila
at 2011-02-02T17:29
at 2011-02-02T17:29

By Elvira
at 2011-02-04T07:45
at 2011-02-04T07:45

By Linda
at 2011-02-05T03:37
at 2011-02-05T03:37

By Noah
at 2011-02-06T19:42
at 2011-02-06T19:42

By Noah
at 2011-02-08T14:41
at 2011-02-08T14:41

By Irma
at 2011-02-13T02:08
at 2011-02-13T02:08

By Una
at 2011-02-15T12:53
at 2011-02-15T12:53
Related Posts
benq FP92W

By Daph Bay
at 2010-11-06T09:05
at 2010-11-06T09:05
OSD已鎖

By Kama
at 2010-11-06T03:43
at 2010-11-06T03:43
OSD已鎖

By James
at 2010-11-06T00:38
at 2010-11-06T00:38
螢幕保護鏡

By Franklin
at 2010-11-05T23:23
at 2010-11-05T23:23
鏡面 螢幕選擇

By Elizabeth
at 2010-11-05T22:08
at 2010-11-05T22:08