我跟B牌樑子結下了 - 螢幕
By Una
at 2006-01-13T13:51
at 2006-01-13T13:51
Table of Contents
※ 引述《evilmask (奕之華)》之銘言:
: : 我唯一的不滿就是客服很囉嗦,問了一堆連發票號碼都要問,
: : 我說 : 反正我發票影本都要附給你了,你現在問那麼多幹嘛?
: 我猜是標準流程,不過,既然有影本還會問,是客服呆嗎XD
客服其實會很困擾, 他手上應該有一個標準的申訴單
正拿好筆準備寫發票號碼..
其實對客服作業瞭解後,就會知道他們其實也很難作事
一個好的客服實在很少見 ( 很多都是剛開始滿懷熱情, 之後就成為企業中最糟
的那部份..:P )
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Tags:
螢幕
All Comments
By Queena
at 2006-01-16T21:46
at 2006-01-16T21:46
By Cara
at 2006-01-17T17:34
at 2006-01-17T17:34
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