手機「滿意度」比拚!調查:iPhone X輸舊 - 手機討論
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By Queena
at 2018-05-24T16:21
at 2018-05-24T16:21
Table of Contents
http://img.ltn.com.tw/Upload/3c/page/2018/05/24/180524-33673-2.png
心得:其實這有點廢話應該是調查到2018/3當然不會有甚麼新機
不過還是看的出來hTC在北美還是有一定地位耶
就僅次在三星Motorola還要向來頗受好評的LG之下
前三家的旗艦機都算是全球強者
這樣子應該也算是個光榮的成績了
http://3c.ltn.com.tw/news/33673
手機「滿意度」比拚! 調查:iPhone X 輸舊機、HTC 搶進前 5
據美國消費者滿意度調查機構「ACSI」(American Customer Satisfaction Index)的報
告,包括 Android 手機、蘋果 iPhone 在內的各項手機裡,美國消費者滿意度最高的前
5 款手機,依序是 iPhone 7 Plus、Galaxy S8+、S8、iPhone 8、8 Plus。
讓人意外地是,三星與蘋果各自最旗艦的新品,在滿意度調查的排名都不太理想,如
iPhone X 僅排在第 17 名,三星的 Galaxy S9 甚至未出現在榜單上。對此,ACSI 則表
示,iPhone X 滿意度不高,主因消費者認為 iPhone X 的規格功能與其售價不符。
有趣的是,儘管調查沒有區分廠商,但排入榜單的產品幾乎只來自蘋果和三星,顯示這兩
家公司的手機產品在美國的影響力。至於各別廠商的滿意度排名,則仍由蘋果以 81 分拿
下第一,之後則依續是三星、Motorola、LG、HTC。
用戶對各家手機最不滿意的部份,則主要是電池續航、音訊品質(如聽音樂),以及各類
功能設定藏得太深、不太好找。
ACSI 是一項專用來評估美國消費者對商品、服務滿意度的調查,並由同名組織執行。此
項調查源自 1994 年並由密西根大學發起,每年會調查全美 25 萬名用戶的滿意度,範圍
並包括到美國聯邦政府的服務。
--
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不過還是看的出來hTC在北美還是有一定地位耶
就僅次在三星Motorola還要向來頗受好評的LG之下
前三家的旗艦機都算是全球強者
這樣子應該也算是個光榮的成績了
http://3c.ltn.com.tw/news/33673
手機「滿意度」比拚! 調查:iPhone X 輸舊機、HTC 搶進前 5
據美國消費者滿意度調查機構「ACSI」(American Customer Satisfaction Index)的報
告,包括 Android 手機、蘋果 iPhone 在內的各項手機裡,美國消費者滿意度最高的前
5 款手機,依序是 iPhone 7 Plus、Galaxy S8+、S8、iPhone 8、8 Plus。
讓人意外地是,三星與蘋果各自最旗艦的新品,在滿意度調查的排名都不太理想,如
iPhone X 僅排在第 17 名,三星的 Galaxy S9 甚至未出現在榜單上。對此,ACSI 則表
示,iPhone X 滿意度不高,主因消費者認為 iPhone X 的規格功能與其售價不符。
有趣的是,儘管調查沒有區分廠商,但排入榜單的產品幾乎只來自蘋果和三星,顯示這兩
家公司的手機產品在美國的影響力。至於各別廠商的滿意度排名,則仍由蘋果以 81 分拿
下第一,之後則依續是三星、Motorola、LG、HTC。
用戶對各家手機最不滿意的部份,則主要是電池續航、音訊品質(如聽音樂),以及各類
功能設定藏得太深、不太好找。
ACSI 是一項專用來評估美國消費者對商品、服務滿意度的調查,並由同名組織執行。此
項調查源自 1994 年並由密西根大學發起,每年會調查全美 25 萬名用戶的滿意度,範圍
並包括到美國聯邦政府的服務。
--
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手機
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By Sandy
at 2018-09-09T09:29
at 2018-09-09T09:29
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