打到Apple新加坡客服的經驗 - iOS

By Valerie
at 2016-11-10T18:23
at 2016-11-10T18:23
Table of Contents
今天因為itune的一些問題打到Apple客服,
嚴格說是他打來,因為點選客服電話2分鐘就打來,
打來是新加坡的電話,一開始的語音說按1就可
以跟客服通話,結果語音又說很抱歉無法
聯絡到我,一頭霧水下就先按1,
還是成功轉接到客服人員,
本來已經有面對新加坡腔的打算,
沒想到客服聽起來是道地的台灣人,
過程也是不錯,一下就知道我的問題點,
馬上就解決了。
唯一一個問題是音質很差,
不知道是轉接的關係還是我iPhone7的問題,
我要非常吃力才能聽到她說的,
客服台灣人也算是3C界的清流了,
畢竟不是包給中國就是東南亞,
用語腔調都不同,有時真的很難溝通,
總之是不錯的客服經驗。
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iOS
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