技嘉aorus1070維修的辛路歷程與感想 - 3C
By Audriana
at 2018-11-14T11:00
at 2018-11-14T11:00
Table of Contents
從10月10日發現問條到今天終於把顯示卡暫時處理好了(剛剛收到顯卡,還沒上機測試,
一樣是1070因為我就是喜歡它的外型)
首先先感謝這次幫我處理問題的侯先生,我知道您很努力地想要幫我解決問題,但是希望
您可以一開始就把顯示卡的問題說出來,而不是一直找有問題的顯示卡,問說可不可以接
受,我相信如果是別人,遇到送修後的東西比送修前還要慘,誰也沒有辦法接受的。
再來,他們客服部的主管真的是非常的厲害,處理事情的態度比一般職員還要差,想幫自
己人講話,講不過就開始口氣變得非常差,還說要去消保會,要提告都是我的事,等他們
收到政府的文件再來處理,俗話說薑是老的辣,難怪這樣可以當主管(主管都特別容易暴
氣)。
最後來說說我對技嘉的看法,我前一台電腦用了7年整台電腦也都是用技嘉的零件,到現
在還是一樣,頭好壯壯。拆開公司的舊套裝電腦,裡面的主機板也是用技嘉,我想技嘉在
以前品質真的很好,耐用。
但不知道為甚麼技嘉現在會變成這樣子,從7系列顯示卡的氧化事件開始,維修,售後處
理的態度真的非常糟糕。而且自己家的產品,維修人員與客服人員,都不知道自家的產品
長怎麼樣,客服人員還情有可原,但維修人員絕不能原諒,今天要一個消費者去跟妳說妳
哪裡裝錯了,這是你們的專業ㄝ,要一個不是維修人員的人去一一解釋哪裡有問題,不覺
得很可笑嗎????
出貨前也不檢查好,電線破了一個大洞都沒發現ㄏㄏ。
整新品就整新品,為甚麼要一直說是庫存新品呢,這樣欺騙消費者會有成就感?? 一個消
費者,買東西除了看效能,耐不耐用,售後服務這塊應該也是大多數消費者買東西的考量
之一。
今天你們運氣好,如果遇到一個不太懂電腦的或是沒這麼細心的,拿到卡只要能用就好,
當然這個維修事件就可以end,但如果你們種是抱著這樣的心態處理事情,市佔率也只會
越來越低。
你們20系列的顯卡,外觀的創新,效能都比其他家好啊,但為甚麼大多數的消費者還是去
買華碩那外觀萬年不變的顯卡,msi的中二龍(雖然我覺得這次他家的都做得很好看哈哈哈
) ,這中間的問題出在哪,我想技嘉應該好好的想想…
https://i.imgur.com/k2j3jNw.jpg
補張圖片
如果在修下去,我就要召喚神龍了
https://i.imgur.com/P75NNhs.jpg
--
一樣是1070因為我就是喜歡它的外型)
首先先感謝這次幫我處理問題的侯先生,我知道您很努力地想要幫我解決問題,但是希望
您可以一開始就把顯示卡的問題說出來,而不是一直找有問題的顯示卡,問說可不可以接
受,我相信如果是別人,遇到送修後的東西比送修前還要慘,誰也沒有辦法接受的。
再來,他們客服部的主管真的是非常的厲害,處理事情的態度比一般職員還要差,想幫自
己人講話,講不過就開始口氣變得非常差,還說要去消保會,要提告都是我的事,等他們
收到政府的文件再來處理,俗話說薑是老的辣,難怪這樣可以當主管(主管都特別容易暴
氣)。
最後來說說我對技嘉的看法,我前一台電腦用了7年整台電腦也都是用技嘉的零件,到現
在還是一樣,頭好壯壯。拆開公司的舊套裝電腦,裡面的主機板也是用技嘉,我想技嘉在
以前品質真的很好,耐用。
但不知道為甚麼技嘉現在會變成這樣子,從7系列顯示卡的氧化事件開始,維修,售後處
理的態度真的非常糟糕。而且自己家的產品,維修人員與客服人員,都不知道自家的產品
長怎麼樣,客服人員還情有可原,但維修人員絕不能原諒,今天要一個消費者去跟妳說妳
哪裡裝錯了,這是你們的專業ㄝ,要一個不是維修人員的人去一一解釋哪裡有問題,不覺
得很可笑嗎????
出貨前也不檢查好,電線破了一個大洞都沒發現ㄏㄏ。
整新品就整新品,為甚麼要一直說是庫存新品呢,這樣欺騙消費者會有成就感?? 一個消
費者,買東西除了看效能,耐不耐用,售後服務這塊應該也是大多數消費者買東西的考量
之一。
今天你們運氣好,如果遇到一個不太懂電腦的或是沒這麼細心的,拿到卡只要能用就好,
當然這個維修事件就可以end,但如果你們種是抱著這樣的心態處理事情,市佔率也只會
越來越低。
你們20系列的顯卡,外觀的創新,效能都比其他家好啊,但為甚麼大多數的消費者還是去
買華碩那外觀萬年不變的顯卡,msi的中二龍(雖然我覺得這次他家的都做得很好看哈哈哈
) ,這中間的問題出在哪,我想技嘉應該好好的想想…
https://i.imgur.com/k2j3jNw.jpg
補張圖片
如果在修下去,我就要召喚神龍了
https://i.imgur.com/P75NNhs.jpg
--
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