技嘉顯卡維修心得 - 3C
By Daniel
at 2018-04-18T11:14
at 2018-04-18T11:14
Table of Contents
先出示維修單,這張是今年三月中買的,所以只用兩個禮拜就送修:
https://i.imgur.com/MwrxeIf.jpg
因為手上有兩張,剛好有一張的拿來當對照組,可以看出其中一張的RGB LED明顯偏暗。
https://i.imgur.com/WAF20ax.jpg
https://i.imgur.com/YYf13ql.jpg
3/28 早上九點親送新店北新維修中心。
3/29 收到維修完成的簡訊,下午去取件時,發現更換後的RGB LED雖然亮度正常,但燈
條裡面有許多不明氣泡,所以請維修中心再更換燈條。
4/1 打電話給維修中心,詢問長假前是否可取件;但櫃台人員表示物品尚在工程師那邊
維修。
4/11 直接連絡技嘉080客服,請客服代為詢問維修中心狀況;回報的狀況是仍在進行測
試。
當下即跟客服反映,3/29那天已請維修人員更換燈條,為何還是用原卡測試,到底
是在測什麼?
4/12 維修中心人員來電,說因為RGB燈條需要調,並且擔心在維修時可能會造成產品刮
傷,所以直接更換同型號新品。
4/13 取件時發現號稱新品的卡並非在市面上流通的新版本rev2.0,而是rev1.1,此外也
沒有包裝盒,因此強烈質疑是整新品,所以拒絕更換。
之後協議直接將rev1.1的散熱器換到原本rev2.0的卡上;因為已多次上班請假往來
維修中心,所以改成宅配寄送。
4/16 維修中心通知已寄出。
4/17 收到物品,測試後卻發覺顯卡上面的AORUS RGB LED與風扇停轉LED接反;因為已不
信任維修中心,上網看國外媒體的測試影片,自行將接反的部分調整回來,鬆開七顆螺絲
,花不到10分鐘;其實維修中心加的這兩條RGB延長線是沒必要的,線材長度根本剛好,
只因為接反,所以才不夠長~
https://i.imgur.com/lpksp2d.jpg
結論: 親送直接當面溝通還是鬼打牆,維修部專業度有待加強。
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