欲退Note 7遭拒 網友諷:退炸彈要附上炸 - 手機討論

By Kristin
at 2016-09-20T09:32
at 2016-09-20T09:32
Table of Contents
http://times.hinet.net/mobile/news/19289653
欲退Note 7遭拒 網友諷:退炸彈要附上炸彈說明書
三星NOTE 7爆炸事件餘波蕩漾,一名消費者網路PO文,指稱持手
機及相關配備,打算退費,卻遭拒絕,原因為缺了幾張薄薄的說
明書,網友聞訊後群情激憤,一名鄉民痛罵:「之前頂新賣廢油
,退貨時也有要求吃過的不給退嗎?只能說…比頂新還爛!」
當事人在16日中午貼文,為此事,問過線上客服,願意用扣錢處
理,但客服回應「很抱歉,現在公司的退貨公告就是要求配件要
齊全」,店家說法也差不多,「公司就是這樣規定的,他們也沒
辦法」。
此文貼出後,引起熱烈討論,負評排山倒海而來,16日晚間三星
內部主動致電當事人,願意協助退貨,最後順利在三星智慧館完
成退貨手續。
儘管如此,鄉民們仍氣憤不已,一名網友諷刺地說「頭一次聽到
退炸彈要付上炸彈說明書」。
另一名網友則指出,「一台沒辦法上飛機的手機,根本天下笑話
,這還不讓人退,真的是荒唐到極點,就像你買到餿水油要退貨
,他還跟你說外盒包裝都不能少」。
絕大部分網友認為這根本是故意刁難消費者,自身產品出問題,
造成消費者不便及人身安全,怎麼還要求消費者配件齊全才能退
貨,「三星真是好棒棒」。
「三星在美國敢這樣嗎?會被告死」、「愈看愈氣~,三星~一輩
子拒用」,也有網友建議「不要退,就放著讓它燒,然後上新聞
頭條」。
有網友說得中肯,「這是三星自已發生這些麻煩事,是誰會吃飽
沒事幹,買了新手機一個月,得花時間花精神在這種情況上,一
張說明書,這樣處理,會搞垮一間公司的,還真是傻傻的!」
心得:
台灣三星的飯桶程度、還有歧視台灣用戶的程度真的是無人能及啊,
今天出包的是你,人家肯把東西還給你沒讓你上新聞頭條已經要謝天
謝地了,竟然還敢為了一張隨便可印的紙刁難,扣消費者要錢。
有點guts的消費者,看到三星這樣回應,就應該找個安全的地方架攝
影機錄影,然後放著充電充到它爆掉,到時候看是三星來求你還是繼
續刁難你XD
--
三星表示 網友支持
三星S7與LG G5不支援安卓6.0儲存卡功能|網友:其實這功能不見得好SD卡出問題會更麻煩
Galaxy S7/S7 edge 不支援 QC 3.0 |網友:QC3.0的使用...不會跟2.0有太大差距
三星S7/Edge無緣USB Type-C接口 |網友:TYPE-C非常不普及....沒有換的必要性
買S7請三思 年都過完了三星還不更新6.0|網友:Android更新之後 手機有變更好嗎?
總是把最新技術用上的創新領航員,SAMSUNG
--
欲退Note 7遭拒 網友諷:退炸彈要附上炸彈說明書
三星NOTE 7爆炸事件餘波蕩漾,一名消費者網路PO文,指稱持手
機及相關配備,打算退費,卻遭拒絕,原因為缺了幾張薄薄的說
明書,網友聞訊後群情激憤,一名鄉民痛罵:「之前頂新賣廢油
,退貨時也有要求吃過的不給退嗎?只能說…比頂新還爛!」
當事人在16日中午貼文,為此事,問過線上客服,願意用扣錢處
理,但客服回應「很抱歉,現在公司的退貨公告就是要求配件要
齊全」,店家說法也差不多,「公司就是這樣規定的,他們也沒
辦法」。
此文貼出後,引起熱烈討論,負評排山倒海而來,16日晚間三星
內部主動致電當事人,願意協助退貨,最後順利在三星智慧館完
成退貨手續。
儘管如此,鄉民們仍氣憤不已,一名網友諷刺地說「頭一次聽到
退炸彈要付上炸彈說明書」。
另一名網友則指出,「一台沒辦法上飛機的手機,根本天下笑話
,這還不讓人退,真的是荒唐到極點,就像你買到餿水油要退貨
,他還跟你說外盒包裝都不能少」。
絕大部分網友認為這根本是故意刁難消費者,自身產品出問題,
造成消費者不便及人身安全,怎麼還要求消費者配件齊全才能退
貨,「三星真是好棒棒」。
「三星在美國敢這樣嗎?會被告死」、「愈看愈氣~,三星~一輩
子拒用」,也有網友建議「不要退,就放著讓它燒,然後上新聞
頭條」。
有網友說得中肯,「這是三星自已發生這些麻煩事,是誰會吃飽
沒事幹,買了新手機一個月,得花時間花精神在這種情況上,一
張說明書,這樣處理,會搞垮一間公司的,還真是傻傻的!」
心得:
台灣三星的飯桶程度、還有歧視台灣用戶的程度真的是無人能及啊,
今天出包的是你,人家肯把東西還給你沒讓你上新聞頭條已經要謝天
謝地了,竟然還敢為了一張隨便可印的紙刁難,扣消費者要錢。
有點guts的消費者,看到三星這樣回應,就應該找個安全的地方架攝
影機錄影,然後放著充電充到它爆掉,到時候看是三星來求你還是繼
續刁難你XD
--
三星表示 網友支持
三星S7與LG G5不支援安卓6.0儲存卡功能|網友:其實這功能不見得好SD卡出問題會更麻煩
Galaxy S7/S7 edge 不支援 QC 3.0 |網友:QC3.0的使用...不會跟2.0有太大差距
三星S7/Edge無緣USB Type-C接口 |網友:TYPE-C非常不普及....沒有換的必要性
買S7請三思 年都過完了三星還不更新6.0|網友:Android更新之後 手機有變更好嗎?
總是把最新技術用上的創新領航員,SAMSUNG
--
Tags:
手機
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