死雞RMA被退回 - 儲存設備

有人遇過這種狀況嗎....?
這樣到底是要我去哪領硬碟

Dear Sir/Madam,

Please be informed that we have received the drive(s) below that are not covered under our limited warranty. These drives are Returned Un-Repaired (RUR).

The warranty for these drives will be void accordingly. No replacements will be given for the affected RMAs.

You may make arrangement to collect your drives from our Collection Point after 5 working days from date of this notice.

Please produce this email as proof of ownership when collecting these drives from our Collection Point.(Original returned site)

Seagate will scrap any rejected drive not collected within 30 days of notification. No further reminders shall be given.

Kindly refer to attachment details below.

RMA Customer Name Part Sn Des Comment
VMI-Mounting screw hole damage/screw stuck VMI-reject


* Please take note that there should not be additional drive without authorization from Seagate in your RMA.

Seagate will perform RUR (Freight collect) on the additional drive(s) to you . You may, however, re-apply a new RMA for the additional drive(s).

Your understanding and cooperation is greatly appreciated

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