羅技G700s RMA問題 - 鍵鼠

By Olga
at 2017-03-11T16:27
at 2017-03-11T16:27
Table of Contents
前不久我的G700s會有double click的問題打去客服,確認在保固期內
可以換貨,但因G700s已停產,所以他只願意換給我G403(無線)或
G502(有線)這二種
我覺得這根本就是莊孝維,就把客服罵了一頓,沒理由換成低檔次的產品吧?
我喜歡G700s是因為他按鍵多,而且可以自行定義組合鍵,對於寫程式很方便
而且高dpi且有高速無段滾輪,本來想換G602,但是G602好像無法自行定義組合鍵
而且dpi又低,所以目前最相近的應該是G900,但是羅技打死不願意換給我
PS:G602在以前要買G700s比較過,手感不佳
但是本人也十分強硬,只給他二條路選擇
1.把G700s給我修到好,停產是你家的事,你給我保固三年,就得準備三年的備品
來修或是來換,個人還是喜歡G700s
2.換給我G900
看起來一定談不攏,勢必得走上法律途徑,讓他知道消費者不是好惹的
打算先寄存證信函去告知對方我以上二點的訴求,再投訴消保官
再談不攏就上法院告羅技背信或詐欺(會再跟律師討論)
不知道大家有沒有更好的建議?
PS:請問有誰知道台灣羅技(新竹)的地址和電話的?在羅技的官網上好像找不到
我好寄存證信函
--
可以換貨,但因G700s已停產,所以他只願意換給我G403(無線)或
G502(有線)這二種
我覺得這根本就是莊孝維,就把客服罵了一頓,沒理由換成低檔次的產品吧?
我喜歡G700s是因為他按鍵多,而且可以自行定義組合鍵,對於寫程式很方便
而且高dpi且有高速無段滾輪,本來想換G602,但是G602好像無法自行定義組合鍵
而且dpi又低,所以目前最相近的應該是G900,但是羅技打死不願意換給我
PS:G602在以前要買G700s比較過,手感不佳
但是本人也十分強硬,只給他二條路選擇
1.把G700s給我修到好,停產是你家的事,你給我保固三年,就得準備三年的備品
來修或是來換,個人還是喜歡G700s
2.換給我G900
看起來一定談不攏,勢必得走上法律途徑,讓他知道消費者不是好惹的
打算先寄存證信函去告知對方我以上二點的訴求,再投訴消保官
再談不攏就上法院告羅技背信或詐欺(會再跟律師討論)
不知道大家有沒有更好的建議?
PS:請問有誰知道台灣羅技(新竹)的地址和電話的?在羅技的官網上好像找不到
我好寄存證信函
--
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