羅技送修心得 - 滑鼠
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By Annie
at 2015-03-23T15:39
at 2015-03-23T15:39
Table of Contents
小弟我的滑鼠很普通,就是M90(超大顆XDDD),進入正題。
我原本到羅技的官網找送修的資訊,結果爬了一下文,發
現打電話比較快,於是我也直接打電話了,查了一下,電
話是免費的。
打過去的時候,接電話的應該是大陸人,但她很有禮貌,
有時候她如果講(咬字)不清楚,我也會請她再講一次。
她會先幫你查保固,通常就是滑鼠後面的號碼念給她聽,
因為我自己有些看過我的發票了,還在保固內。
我和她說我的滑鼠中鍵會連點,她就會說有沒有換過電腦
試試看,我說我也試過了。
接下來他會和你要你的信箱,馬上就會寄一封信過去給你,
她會請你將她給你的事件編號和你的滑鼠的S/N編號拍一張
照片,並且不超過1MB,如下圖,並將這張圖MAIL給他。
http://i.imgur.com/emKnxTC.jpg
接著和你要一些能寄東西給你的個人資料。
你原來的東西不會收回去,他說他會直接再寄一把新的M90過來。
蠻快的,不到一個禮拜我就收到了。
有圖有真相
http://i.imgur.com/SqdXVtd.jpg
以上給需要的人。
我給他們的客服100分,因為我講到一半,LAB的的電話響起來,我
請她等我一下,結果我講了5分多鐘,他也還沒有掛掉。
但其實如果不能換新也沒差,微動聽說超級便宜的。
--
我原本到羅技的官網找送修的資訊,結果爬了一下文,發
現打電話比較快,於是我也直接打電話了,查了一下,電
話是免費的。
打過去的時候,接電話的應該是大陸人,但她很有禮貌,
有時候她如果講(咬字)不清楚,我也會請她再講一次。
她會先幫你查保固,通常就是滑鼠後面的號碼念給她聽,
因為我自己有些看過我的發票了,還在保固內。
我和她說我的滑鼠中鍵會連點,她就會說有沒有換過電腦
試試看,我說我也試過了。
接下來他會和你要你的信箱,馬上就會寄一封信過去給你,
她會請你將她給你的事件編號和你的滑鼠的S/N編號拍一張
照片,並且不超過1MB,如下圖,並將這張圖MAIL給他。
http://i.imgur.com/emKnxTC.jpg
接著和你要一些能寄東西給你的個人資料。
你原來的東西不會收回去,他說他會直接再寄一把新的M90過來。
蠻快的,不到一個禮拜我就收到了。
有圖有真相
http://i.imgur.com/SqdXVtd.jpg
以上給需要的人。
我給他們的客服100分,因為我講到一半,LAB的的電話響起來,我
請她等我一下,結果我講了5分多鐘,他也還沒有掛掉。
但其實如果不能換新也沒差,微動聽說超級便宜的。
--
Tags:
滑鼠
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