華碩主機板維修-抱怨 - 3C
By Dorothy
at 2018-10-16T09:40
at 2018-10-16T09:40
Table of Contents
沒想到我也有這個榮幸參加子龍任務,一次就讓我不想再買華碩慘品了
看大家至少還有機會來個幾進幾出,我第一次就音訊全無了
送修日9/20,遇到中秋連假他收貨日很敢的寫9/25
送修的慘品為 Z170 PRO GAMING 使用兩年多 算當時中階主機板
經店家測試後為主機板故障,9/20開始出任務流程
至今已超過14個工作天,期間詢問業者何時完成
目前詢問到藉口是1.中秋連假交接有誤 2.出貨前燒機沒過所以沒送
網站查詢維修進度 10/15寫備料不足需等3個工作天並由工作人員聯絡
結果沒有任何工作人員主動打過電話告知狀況
很羨慕板上不少大大送修5天還直接換新品
我這邊不知道是工程師很自信自己的技術還是怎樣 堅持要修就是了
到今天不算9/20送9/25才收也14個工作天 現在網站還寫檢修中
而且我更擔心的是子龍任務目前才(1/7) 回來會不會還要再出一次...
之前配華碩的電腦單也不少 現在真的一次就不想再相信他的維修跟保固了
客服真的都是大陸人,算是很有禮貌,只是完全就是敷衍的感覺
都只會說我只能幫你傳達,然後會再請維修部與你聯絡,也沒有後續就是了
看板上說要開罵才會有主管來接,但真的不太想罵他們,畢竟大家都是出來混口飯吃
--
看大家至少還有機會來個幾進幾出,我第一次就音訊全無了
送修日9/20,遇到中秋連假他收貨日很敢的寫9/25
送修的慘品為 Z170 PRO GAMING 使用兩年多 算當時中階主機板
經店家測試後為主機板故障,9/20開始出任務流程
至今已超過14個工作天,期間詢問業者何時完成
目前詢問到藉口是1.中秋連假交接有誤 2.出貨前燒機沒過所以沒送
網站查詢維修進度 10/15寫備料不足需等3個工作天並由工作人員聯絡
結果沒有任何工作人員主動打過電話告知狀況
很羨慕板上不少大大送修5天還直接換新品
我這邊不知道是工程師很自信自己的技術還是怎樣 堅持要修就是了
到今天不算9/20送9/25才收也14個工作天 現在網站還寫檢修中
而且我更擔心的是子龍任務目前才(1/7) 回來會不會還要再出一次...
之前配華碩的電腦單也不少 現在真的一次就不想再相信他的維修跟保固了
客服真的都是大陸人,算是很有禮貌,只是完全就是敷衍的感覺
都只會說我只能幫你傳達,然後會再請維修部與你聯絡,也沒有後續就是了
看板上說要開罵才會有主管來接,但真的不太想罵他們,畢竟大家都是出來混口飯吃
--
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