華碩維修業界第一 - 3C
By Callum
at 2012-09-01T19:53
at 2012-09-01T19:53
Table of Contents
華碩維修業界第一http://0rz.tw/iRub0
還可以到府收送服務喔!
我有一塊主機板M4A785TD-EVO已經送修第三次了，
雖然8月18就親自送到皇家，今天是第14天，算10個工作天，
它還是在維修狀態http://0rz.tw/mYSy1。
我還是最愛華碩囉!!而且客服回覆真棒
====================寄信給客服的內容============
* 主旨：主機板常壞 維修進度又慢
* 主題：1.產品品質;2.服務品質;
* 內容：
8/18送修至士林維修中心，維修編號twa4281043，至今共10天，僅算工作天也達7天，
請貴公司查詢一下本人送修此張板子幾次，已達3次!
如此品質就別說業界第一啦。
我想請問貴公司電話回覆說沒料還要等多久??是否可先拿備用的來?
這樣保固可否延長，這張主機板我不能使用的時間要延長保固才合理。
===============客服回覆===========
親愛的華碩用戶您好
感謝您使用華碩產品，我是Feng，今天將由我為您服務。
關於您的問題，在此提供您以下訊息參考
抱歉給您帶來困擾！
已經請維修工程師加急處理，然後確認完修時間，後續再電話聯絡您，謝謝！
=============================
至今又過了4天，主機板還是沒修好，也沒人聯絡。
請問現在該買哪牌的主機板最讚最好用，一樓你說看看
--
還可以到府收送服務喔!
我有一塊主機板M4A785TD-EVO已經送修第三次了，
雖然8月18就親自送到皇家，今天是第14天，算10個工作天，
它還是在維修狀態http://0rz.tw/mYSy1。
我還是最愛華碩囉!!而且客服回覆真棒
====================寄信給客服的內容============
* 主旨：主機板常壞 維修進度又慢
* 主題：1.產品品質;2.服務品質;
* 內容：
8/18送修至士林維修中心，維修編號twa4281043，至今共10天，僅算工作天也達7天，
請貴公司查詢一下本人送修此張板子幾次，已達3次!
如此品質就別說業界第一啦。
我想請問貴公司電話回覆說沒料還要等多久??是否可先拿備用的來?
這樣保固可否延長，這張主機板我不能使用的時間要延長保固才合理。
===============客服回覆===========
親愛的華碩用戶您好
感謝您使用華碩產品，我是Feng，今天將由我為您服務。
關於您的問題，在此提供您以下訊息參考
抱歉給您帶來困擾！
已經請維修工程師加急處理，然後確認完修時間，後續再電話聯絡您，謝謝！
=============================
至今又過了4天，主機板還是沒修好，也沒人聯絡。
請問現在該買哪牌的主機板最讚最好用，一樓你說看看
--
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