購買套裝電影要注意 - iOS
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By Eden
at 2018-03-13T00:08
at 2018-03-13T00:08
Table of Contents
來回報一下現在的情況
因為不論透過問題回報、或是網站建議等方式申訴的結果都是跟我說不能退
email甚至轉到所謂的「高級資深顧問」手裡,也跟我說不能退
所以我就直接上消保官網站線上填資料申訴
昨天蘋果(看whoscall顯示是新加坡客服)打給我
說有接到政府的文件 跟我再確認內容
然後今天打來就跟我說可以退了=_=
原本以為透過消保官會弄很久
但沒想到比想像中的還快就是了XD
※ 引述《jimmy1010 (微光)》之銘言:
: 最近發生了幾次購買套裝電影吃虧的事情
: 分享一下
: 第一次是買蝙蝠俠三部曲
: 購買的時候系統跳出提醒:已有購買其中一集,會造成重複購買
: 其實在這之前有我寫信先問客服,這種情況下是會扣掉我購買過的錢再付款嗎?
: 還是退回之前購買單集的錢?或者是重複購買就是重複購買,不能退?
: 客服給我的回答很曖昧:只要符合退款政策都可以退款。
: anyway,我最後還是購買了
: 結果都不能退。
: 第二次是最近發生的
: 購買侏羅記公園套裝電影
: 購買的是候輸入了帳密確認後沒任何動靜,所以我又購買了一次
: 結果手機傳來信用卡消費2筆通知
: 然後我就寫信跟客服講,結果也是不能退款
: 這一次我覺得爭議就比較大了
: 購買後沒有任何通知告訴你已經購買成功
: 例如你買單集的,會顯示成播放/下載,但這個沒有,一樣顯示購買$xxx
: 然後我再按一次購買,這中間也沒提示我說已購買過或是有重複購買
: 客服跟我說,付款前會跟你確認帳密,確認你要不要購買
: 你是同意了才買...
: 總之就是這樣吧,跟大家分享一下最近的經驗
--
Tags:
iOS
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