超誇張爛的Yahoo購物中心快速送貨 - iOS
By Andy
at 2019-09-21T10:08
at 2019-09-21T10:08
Table of Contents
昨天凌晨跟板友那一波一起下訂了
Yahoo奇摩購物中心的VIP快速訂購
買了一台 iPhone 11 pro 夜幕綠
想說48小時內可以拿到
沒想到是地獄的開始
下訂完以後一直卡在待確認付款
所以打電話過去
結果說他們正在手動確認要一段時間
就順便幫我確認付款資訊了
結果付完款後,都快晚上了,還沒出貨
想說這真的能48小時內到貨嗎?
所以又問了客服,
客服說48小時不算下訂單的時候
是等他們確認付款後48小時
但可能卡個周末,所以要等星期一
這種規定我還第一次聽到
不過客服說我可以跟宅配聯絡
約約看時間
所以我跟宅配聯絡
結果因為單號資料還沒出現
只能今天他們上班再約
剛剛起床看到 Yahoo 通知扣款
寄了一張發票過來
於是我打電話過去宅配
宅配說他們昨天下午收到通知
說這件訂單要退回,不要送
?????
我滿腦子黑人問號
宅配說他們不能送這一件
要我自己打回 Yahoo 去釐清
我一整個火氣上來
WTF...
然後我又打給 Yahoo 客服
他說他們可能搞錯了 ?????
但要等到星期一才能幫我連絡宅配
說甚麼他們主管人員都沒上班
所以沒權限叫宅配那繼續送 ?
我整個超無言
你們扣款扣得那麼開心
然後一個搞錯可以叫宅配退回
若不是我有打電話確認
那我不就甚麼都沒收到還被扣錢?
然後小姐說,盡速會回復我
但不知道什麼時候
也不知道能不能幫我處理好
實在有夠後悔訂 Yahoo 購物中心
想說 Yahoo 的怎麼那麼好搶
沒想到那麼雷
有自創規則的快速送貨
還有一個不小心搞錯就退貨
還沒有人可以幫你處理
後續等 Yahoo 那裡回覆再來更新
雖然不知道今天能不能得到回覆
但我想我今天拿不到貨了 Orz
--
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