關於中華的挽留(留客)方案? - 手機討論

By Lily
at 2016-11-30T21:44
at 2016-11-30T21:44
Table of Contents
因為打定主意要NP去別家吃到飽
中華網頁怎樣都查不到違約金,只好打電話問客服
客服就問:為什麼要解約呢? 我回要NP出去
她居然直接就問:要NP出去再NP回來699嗎?
可以幫忙問主管評估看能不能直接更改成699方案喔~
當下有點嚇到,不過還是先婉拒(因為蠻不爽老客戶沒優惠的)
想請問這只是客套話,還是真的有這種事情呢?
謝謝大家。
PS:約是今年初剛轉的大富288+hami100
--
中華網頁怎樣都查不到違約金,只好打電話問客服
客服就問:為什麼要解約呢? 我回要NP出去
她居然直接就問:要NP出去再NP回來699嗎?
可以幫忙問主管評估看能不能直接更改成699方案喔~
當下有點嚇到,不過還是先婉拒(因為蠻不爽老客戶沒優惠的)
想請問這只是客套話,還是真的有這種事情呢?
謝謝大家。
PS:約是今年初剛轉的大富288+hami100
--
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