關於燒毀事件處理到現在 - 3C

By Olga
at 2015-09-24T12:37
at 2015-09-24T12:37
Table of Contents
如提
電腦在昨天清晨燒毀後
陸陸續續聯絡了NZXT和Be quiet
其中雙方都有正面回應,並未直接單方面怪罪消費者
今日凌晨也和美國NZXT總公司聯絡過,他們態度表示
會帶回電腦分解,並研究內部,信中有提到若有任何
問題願意賠償所有東西,但前提是他們要帶回去看,
之後也已聯絡台灣部門今天會來帶走電腦,也要求他
們全程錄影存證,文章打到一半他們打來說要協同BQT
做檢測,所以這兩天雙方應該會一起分解電腦
而Be quiet今早也來看過電腦了,這次事件中我覺BQT
處理速度和接洽單位層級略勝一籌,PSU總監真的來了
不過他表示她本來在台灣不過不再台北有別的行程,但
直接CUT掉過來,現場他們本來是想通電PSU看看有沒有
問題但後來怕影響到NZXT部分而作罷,也推斷了一些可
能原因,他們自己初步判定他們家的PSU應該是有發揮
保護機制並且感覺PSU沒有掛掉,不過後來發生了令我
震驚的事情,PSU總監直接和我說"不管是不是他們PSU
的問題",他們都願意提供一顆全新PSU和整組機殼,這
部分讓我糾甘心ㄟ阿,因為不管是不是他們的問題他們
都會提供(淚流滿面)
最後應要求附上一張合照
http://i.imgur.com/pbK4Nzj.jpg
手機相機掛掉只好用平板拍
--
電腦在昨天清晨燒毀後
陸陸續續聯絡了NZXT和Be quiet
其中雙方都有正面回應,並未直接單方面怪罪消費者
今日凌晨也和美國NZXT總公司聯絡過,他們態度表示
會帶回電腦分解,並研究內部,信中有提到若有任何
問題願意賠償所有東西,但前提是他們要帶回去看,
之後也已聯絡台灣部門今天會來帶走電腦,也要求他
們全程錄影存證,文章打到一半他們打來說要協同BQT
做檢測,所以這兩天雙方應該會一起分解電腦
而Be quiet今早也來看過電腦了,這次事件中我覺BQT
處理速度和接洽單位層級略勝一籌,PSU總監真的來了
不過他表示她本來在台灣不過不再台北有別的行程,但
直接CUT掉過來,現場他們本來是想通電PSU看看有沒有
問題但後來怕影響到NZXT部分而作罷,也推斷了一些可
能原因,他們自己初步判定他們家的PSU應該是有發揮
保護機制並且感覺PSU沒有掛掉,不過後來發生了令我
震驚的事情,PSU總監直接和我說"不管是不是他們PSU
的問題",他們都願意提供一顆全新PSU和整組機殼,這
部分讓我糾甘心ㄟ阿,因為不管是不是他們的問題他們
都會提供(淚流滿面)
最後應要求附上一張合照
http://i.imgur.com/pbK4Nzj.jpg
手機相機掛掉只好用平板拍
--
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