101直營店真是... - iOS
By Erin
at 2018-10-02T13:41
at 2018-10-02T13:41
Table of Contents
因為一直在官網沒辦法預約到時間換電池，所以9/28就直接到現場去排隊。
11:08到現場，店員告知15:45才能換，我就先去別的地方再回來。
回來後的檢測也沒有問題，店員還說我手機保養的不錯。並告知20:40可來取貨。
20:40到，店員在iPad找不到我的名字，搜尋了一下才告訴我「小姐不好意思，您的手機
主機板損壞，有無法充電的問題，換上電池後只能停在1%不能充電，所以需要回原廠維修
，工作天大概是10-14天，這部份您可以嗎？」
WTF?換個電池也能把手機弄壞，然後現在跟我說要回原廠修，101不是原廠嗎？長知識了
。
我問「那維修的費用怎麼辦？我手機原本是好的欸」
店員「若您付不出來的話，可以在電子郵件回覆取消，我們就不會修那個部份了」
剛剛去蘋果支援查詢，也查不到手機的下落，蘋果直營店的服務，真的讓人大開眼界。
誠心建議大家不用到這裡進行任何的消費、維修行為，我只看到一群眼高於頂、態度傲慢
的店員，該有的專業完全是零。
--
11:08到現場，店員告知15:45才能換，我就先去別的地方再回來。
回來後的檢測也沒有問題，店員還說我手機保養的不錯。並告知20:40可來取貨。
20:40到，店員在iPad找不到我的名字，搜尋了一下才告訴我「小姐不好意思，您的手機
主機板損壞，有無法充電的問題，換上電池後只能停在1%不能充電，所以需要回原廠維修
，工作天大概是10-14天，這部份您可以嗎？」
WTF?換個電池也能把手機弄壞，然後現在跟我說要回原廠修，101不是原廠嗎？長知識了
。
我問「那維修的費用怎麼辦？我手機原本是好的欸」
店員「若您付不出來的話，可以在電子郵件回覆取消，我們就不會修那個部份了」
剛剛去蘋果支援查詢，也查不到手機的下落，蘋果直營店的服務，真的讓人大開眼界。
誠心建議大家不用到這裡進行任何的消費、維修行為，我只看到一群眼高於頂、態度傲慢
的店員，該有的專業完全是零。
--
Tags:
iOS
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