pchome買iphone瑕疵退貨要賠償價值損失 - iOS

By Edward Lewis
at 2017-05-11T19:13
at 2017-05-11T19:13
Table of Contents
我在5/2在phcome上購買iphone 7
5/3收到貨全程錄影,也確認手機有包膜未拆封
5/4開始使用後發現螢幕左下角有不平均的亮點瑕疵(非人為造成)
如圖
http://imgur.com/FtQXECj
向pchome反應後,竟然是回覆我
「由於蘋果商品為特殊商品,
如外盒膠膜一旦拆封/序號已登記註冊(已開啟WIFI或3G連網),
將會影響您的退、換貨權益。」
且建議我將手機送至iphome維修中心檢測,
而非建議我退貨處理。
當中不斷向pchome反應消保法有保障七天內無條件退貨無須負擔費用
但是客服回覆說網頁上有下標前注意事項的資訊,
說購買就是已經同意遵守網頁上的條款
http://imgur.com/eI2qy7c
http://imgur.com/7CGv395
反應消保法第 19 條:郵購或訪問買賣之消費者,
對所收受之商品不願買受時,得於收受商品
後七日內,退回商品或以書面通知企業經營者解除買賣契約,
無須說明理由及負擔任何費用或價款。
郵購或訪問買賣違反前項規定所為之約定無效。
pchome客服還回覆我「依據民法第259條第六項:
應返還之物有毀損、滅失或因其他事由,致不能返還者,應
償還其價額。因APPLE無法註銷註冊,商品僅能以福利品出售,
若退貨我方須收取20%之價值損失。
意思就是我網購七天內瑕疵退貨還要跟我收取20%的價值損失~~
這樣是合理的嗎?
是不是因為是大公司所以根本不在乎消保法
所以消費者就應鼻子摸摸接受這賠償嗎?
--
Tags:
iOS
All Comments

By Elvira
at 2017-05-16T18:43
at 2017-05-16T18:43

By Anonymous
at 2017-05-20T17:11
at 2017-05-20T17:11

By Donna
at 2017-05-23T07:48
at 2017-05-23T07:48

By Steve
at 2017-05-28T03:00
at 2017-05-28T03:00

By Frederic
at 2017-05-29T19:57
at 2017-05-29T19:57

By Carol
at 2017-06-01T23:48
at 2017-06-01T23:48

By Audriana
at 2017-06-04T08:01
at 2017-06-04T08:01

By George
at 2017-06-07T03:47
at 2017-06-07T03:47

By David
at 2017-06-11T20:51
at 2017-06-11T20:51

By Robert
at 2017-06-14T09:22
at 2017-06-14T09:22

By Valerie
at 2017-06-14T18:15
at 2017-06-14T18:15

By Harry
at 2017-06-15T02:09
at 2017-06-15T02:09

By Lydia
at 2017-06-18T00:05
at 2017-06-18T00:05

By Queena
at 2017-06-20T13:29
at 2017-06-20T13:29

By Ida
at 2017-06-23T10:49
at 2017-06-23T10:49

By Edwina
at 2017-06-25T15:11
at 2017-06-25T15:11

By Valerie
at 2017-06-28T11:43
at 2017-06-28T11:43

By Harry
at 2017-06-29T18:59
at 2017-06-29T18:59

By Franklin
at 2017-06-29T21:57
at 2017-06-29T21:57

By Hamiltion
at 2017-07-03T23:35
at 2017-07-03T23:35

By Caroline
at 2017-07-08T01:03
at 2017-07-08T01:03

By Belly
at 2017-07-09T23:28
at 2017-07-09T23:28

By Rebecca
at 2017-07-11T16:56
at 2017-07-11T16:56

By Freda
at 2017-07-16T02:22
at 2017-07-16T02:22

By Audriana
at 2017-07-19T07:58
at 2017-07-19T07:58

By Leila
at 2017-07-19T19:47
at 2017-07-19T19:47

By Andrew
at 2017-07-24T05:15
at 2017-07-24T05:15

By Ethan
at 2017-07-26T10:46
at 2017-07-26T10:46

By Doris
at 2017-07-27T09:41
at 2017-07-27T09:41

By Isla
at 2017-07-29T13:18
at 2017-07-29T13:18

By Blanche
at 2017-08-02T21:35
at 2017-08-02T21:35

By Oscar
at 2017-08-07T05:50
at 2017-08-07T05:50

By Genevieve
at 2017-08-08T17:43
at 2017-08-08T17:43

By Genevieve
at 2017-08-11T15:40
at 2017-08-11T15:40

By Cara
at 2017-08-12T07:31
at 2017-08-12T07:31

By Joe
at 2017-08-16T23:30
at 2017-08-16T23:30

By Regina
at 2017-08-18T03:24
at 2017-08-18T03:24

By Joe
at 2017-08-22T07:27
at 2017-08-22T07:27

By Elma
at 2017-08-23T20:42
at 2017-08-23T20:42

By Skylar Davis
at 2017-08-25T06:21
at 2017-08-25T06:21

By Ivy
at 2017-08-26T19:34
at 2017-08-26T19:34

By Mia
at 2017-08-31T05:24
at 2017-08-31T05:24

By Hedda
at 2017-09-05T02:57
at 2017-09-05T02:57

By Frederica
at 2017-09-05T05:01
at 2017-09-05T05:01

By Ursula
at 2017-09-05T14:11
at 2017-09-05T14:11

By Mia
at 2017-09-07T21:09
at 2017-09-07T21:09

By Belly
at 2017-09-08T09:22
at 2017-09-08T09:22

By Sandy
at 2017-09-09T06:45
at 2017-09-09T06:45

By Suhail Hany
at 2017-09-10T09:32
at 2017-09-10T09:32

By Leila
at 2017-09-14T04:41
at 2017-09-14T04:41

By Leila
at 2017-09-17T08:55
at 2017-09-17T08:55

By Todd Johnson
at 2017-09-19T13:40
at 2017-09-19T13:40

By Puput
at 2017-09-20T22:18
at 2017-09-20T22:18

By Puput
at 2017-09-24T00:54
at 2017-09-24T00:54

By Belly
at 2017-09-26T18:33
at 2017-09-26T18:33

By Harry
at 2017-09-28T15:33
at 2017-09-28T15:33

By Carolina Franco
at 2017-10-02T08:21
at 2017-10-02T08:21

By Queena
at 2017-10-04T21:33
at 2017-10-04T21:33

By Dinah
at 2017-10-07T08:16
at 2017-10-07T08:16

By Zora
at 2017-10-09T00:48
at 2017-10-09T00:48

By Leila
at 2017-10-13T07:16
at 2017-10-13T07:16

By Poppy
at 2017-10-16T07:37
at 2017-10-16T07:37

By Tristan Cohan
at 2017-10-21T06:41
at 2017-10-21T06:41

By Charlotte
at 2017-10-23T05:13
at 2017-10-23T05:13

By Sarah
at 2017-10-26T05:09
at 2017-10-26T05:09

By Mia
at 2017-10-28T06:27
at 2017-10-28T06:27

By Kelly
at 2017-10-28T19:06
at 2017-10-28T19:06

By Steve
at 2017-11-02T13:22
at 2017-11-02T13:22

By Emily
at 2017-11-06T07:01
at 2017-11-06T07:01

By Hamiltion
at 2017-11-07T01:54
at 2017-11-07T01:54

By Mia
at 2017-11-07T19:32
at 2017-11-07T19:32

By Skylar DavisLinda
at 2017-11-12T19:31
at 2017-11-12T19:31

By Mason
at 2017-11-13T03:33
at 2017-11-13T03:33

By Kelly
at 2017-11-15T08:39
at 2017-11-15T08:39

By Robert
at 2017-11-15T21:54
at 2017-11-15T21:54

By Jessica
at 2017-11-17T06:24
at 2017-11-17T06:24

By Noah
at 2017-11-21T05:51
at 2017-11-21T05:51

By Caroline
at 2017-11-22T14:54
at 2017-11-22T14:54

By Valerie
at 2017-11-26T10:31
at 2017-11-26T10:31

By Andrew
at 2017-11-27T18:55
at 2017-11-27T18:55

By Callum
at 2017-11-30T14:46
at 2017-11-30T14:46

By Robert
at 2017-12-02T13:09
at 2017-12-02T13:09

By Liam
at 2017-12-04T04:20
at 2017-12-04T04:20

By Thomas
at 2017-12-07T21:33
at 2017-12-07T21:33

By Rae
at 2017-12-08T01:45
at 2017-12-08T01:45

By Gary
at 2017-12-09T00:16
at 2017-12-09T00:16

By Connor
at 2017-12-09T23:12
at 2017-12-09T23:12

By Lily
at 2017-12-14T11:45
at 2017-12-14T11:45

By Quanna
at 2017-12-15T03:40
at 2017-12-15T03:40

By Olga
at 2017-12-18T07:20
at 2017-12-18T07:20

By Agatha
at 2017-12-22T07:01
at 2017-12-22T07:01

By Genevieve
at 2017-12-25T13:01
at 2017-12-25T13:01

By Mary
at 2017-12-25T20:21
at 2017-12-25T20:21

By Elvira
at 2017-12-27T21:28
at 2017-12-27T21:28

By Genevieve
at 2017-12-31T18:20
at 2017-12-31T18:20

By Emma
at 2018-01-02T20:09
at 2018-01-02T20:09

By Carolina Franco
at 2018-01-06T03:15
at 2018-01-06T03:15

By Kelly
at 2018-01-07T11:08
at 2018-01-07T11:08

By Joe
at 2018-01-08T07:54
at 2018-01-08T07:54

By Steve
at 2018-01-13T06:15
at 2018-01-13T06:15

By Dora
at 2018-01-16T05:52
at 2018-01-16T05:52

By Skylar Davis
at 2018-01-16T13:57
at 2018-01-16T13:57

By Skylar DavisLinda
at 2018-01-18T15:02
at 2018-01-18T15:02

By Erin
at 2018-01-23T10:16
at 2018-01-23T10:16

By Hedda
at 2018-01-27T12:27
at 2018-01-27T12:27

By Caitlin
at 2018-01-31T07:09
at 2018-01-31T07:09

By Tracy
at 2018-02-01T02:54
at 2018-02-01T02:54

By Sarah
at 2018-02-03T14:18
at 2018-02-03T14:18

By Andrew
at 2018-02-05T01:37
at 2018-02-05T01:37

By Edith
at 2018-02-05T18:25
at 2018-02-05T18:25

By Heather
at 2018-02-10T09:32
at 2018-02-10T09:32

By David
at 2018-02-12T19:07
at 2018-02-12T19:07

By David
at 2018-02-13T22:56
at 2018-02-13T22:56

By Emma
at 2018-02-16T05:37
at 2018-02-16T05:37

By Blanche
at 2018-02-19T09:27
at 2018-02-19T09:27

By Emily
at 2018-02-23T07:21
at 2018-02-23T07:21

By Ingrid
at 2018-02-27T18:41
at 2018-02-27T18:41

By Eden
at 2018-02-28T15:32
at 2018-02-28T15:32

By Todd Johnson
at 2018-03-04T05:08
at 2018-03-04T05:08

By Doris
at 2018-03-05T04:13
at 2018-03-05T04:13

By Hardy
at 2018-03-09T01:04
at 2018-03-09T01:04

By Damian
at 2018-03-13T18:24
at 2018-03-13T18:24

By Barb Cronin
at 2018-03-15T15:17
at 2018-03-15T15:17

By Eartha
at 2018-03-17T06:36
at 2018-03-17T06:36

By Zora
at 2018-03-20T05:40
at 2018-03-20T05:40

By Todd Johnson
at 2018-03-22T21:37
at 2018-03-22T21:37

By Queena
at 2018-03-25T03:03
at 2018-03-25T03:03

By Lily
at 2018-03-29T20:07
at 2018-03-29T20:07

By Carol
at 2018-04-01T15:05
at 2018-04-01T15:05

By Candice
at 2018-04-04T04:47
at 2018-04-04T04:47

By James
at 2018-04-04T17:11
at 2018-04-04T17:11

By Tristan Cohan
at 2018-04-05T06:03
at 2018-04-05T06:03

By Una
at 2018-04-06T13:38
at 2018-04-06T13:38

By Madame
at 2018-04-08T09:58
at 2018-04-08T09:58

By Lydia
at 2018-04-10T22:56
at 2018-04-10T22:56

By Frederic
at 2018-04-11T07:23
at 2018-04-11T07:23

By Frederic
at 2018-04-12T02:36
at 2018-04-12T02:36

By Liam
at 2018-04-14T22:46
at 2018-04-14T22:46

By Freda
at 2018-04-17T06:38
at 2018-04-17T06:38

By Quanna
at 2018-04-20T12:18
at 2018-04-20T12:18

By Blanche
at 2018-04-23T04:34
at 2018-04-23T04:34

By Donna
at 2018-04-27T19:36
at 2018-04-27T19:36

By Rae
at 2018-04-28T04:53
at 2018-04-28T04:53

By Xanthe
at 2018-05-01T12:52
at 2018-05-01T12:52

By Ivy
at 2018-05-02T09:56
at 2018-05-02T09:56

By Mia
at 2018-05-04T07:51
at 2018-05-04T07:51

By Ivy
at 2018-05-04T20:07
at 2018-05-04T20:07

By Aaliyah
at 2018-05-09T04:55
at 2018-05-09T04:55

By Candice
at 2018-05-09T06:46
at 2018-05-09T06:46

By Andy
at 2018-05-13T17:40
at 2018-05-13T17:40

By Gary
at 2018-05-16T07:17
at 2018-05-16T07:17

By Caroline
at 2018-05-18T20:56
at 2018-05-18T20:56

By Gary
at 2018-05-19T13:19
at 2018-05-19T13:19

By Queena
at 2018-05-21T18:29
at 2018-05-21T18:29

By Doris
at 2018-05-24T18:55
at 2018-05-24T18:55

By Lucy
at 2018-05-28T08:23
at 2018-05-28T08:23

By Emma
at 2018-06-02T04:13
at 2018-06-02T04:13

By Ingrid
at 2018-06-02T20:05
at 2018-06-02T20:05
Related Posts
長輩選購iphone比較

By Eartha
at 2017-05-11T18:48
at 2017-05-11T18:48
錄音軟體

By Yedda
at 2017-05-11T16:48
at 2017-05-11T16:48
iphone6 plus還有哪裡在賣?

By David
at 2017-05-11T16:34
at 2017-05-11T16:34
iPhone7+ 異常耗電的情況

By Iris
at 2017-05-11T15:39
at 2017-05-11T15:39
計算機的問題

By Susan
at 2017-05-11T14:55
at 2017-05-11T14:55