三歲小孩誤買500元的遊戲幣,如何申訴? - Android
By Elvira
at 2012-10-30T08:52
at 2012-10-30T08:52
Table of Contents
昨天收mail突然收到兩筆帳單,
金額超過500元台幣,
原來我三歲半的孩子玩Super Stickman Golf時,
亂按居然消費了兩筆,買了1550的遊戲幣!
但是我看Google Check的取消機制,
是直接寫信到遊戲公司,
我用流利的中文和很爛的英文填寫了申訴內容,
心理還是很擔心,畢竟Google感覺是直接丟給遊戲公司處理,
小弟英文表達能力又差,對方如果不理我,消費者也沒皮條...
話說我家寶貝只刷了500算是小case,在臉書分享後,
還有友人透露他曾被兒子刷了15000 ^^"
只是和iOS比較起來,Play消費的預設安全機制真的太"方便"了Orz
當初想說反正台灣Play也沒東西買,就沒特別注意,
結果遊戲內購買反而更傷,預設完全不用輸入密碼...
--
____ _____ _____ _____ _
| \| | | _ | _ |_ _| |_
| | | | | | | __| | | . |
|____/|_|___|__|__|__| |___|___|
--
金額超過500元台幣,
原來我三歲半的孩子玩Super Stickman Golf時,
亂按居然消費了兩筆,買了1550的遊戲幣!
但是我看Google Check的取消機制,
是直接寫信到遊戲公司,
我用流利的中文和很爛的英文填寫了申訴內容,
心理還是很擔心,畢竟Google感覺是直接丟給遊戲公司處理,
小弟英文表達能力又差,對方如果不理我,消費者也沒皮條...
話說我家寶貝只刷了500算是小case,在臉書分享後,
還有友人透露他曾被兒子刷了15000 ^^"
只是和iOS比較起來,Play消費的預設安全機制真的太"方便"了Orz
當初想說反正台灣Play也沒東西買,就沒特別注意,
結果遊戲內購買反而更傷,預設完全不用輸入密碼...
--
____ _____ _____ _____ _
| \| | | _ | _ |_ _| |_
| | | | | | | __| | | . |
|____/|_|___|__|__|__| |___|___|
--
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