中華老客戶活動 - 手機討論

By Robert
at 2016-12-24T23:32
at 2016-12-24T23:32
Table of Contents
不負責任小八卦
基本上,別說是中華電信一些高層,下至各門市店長,副店長有些人也有在看ptt
更遑論第一線的門市人員
今天一拿去,亮出dm照片,店員直接問「你是從ptt看來的嗎?」
我尷尬笑了笑說是
於是就被打槍了~
門市的line群組基本上都在問或回報
「到底能不能再受理?」 「到底哪時間截止?」
似乎是說只要今明兩天申請這方案的
不管哪種理由,甚至已np為要脅,都拒絕
待風頭過,以及高層有沒最新公告後再說
他們覺得,真心想np的人一年365天都可以做,偏偏選這兩天根本就是故意
下午版上開始討論各種應對說法以及回報地點,有看到的就會回報到群組裡
然後開始聯絡門市並「勸導」別再受理
但還是有開裁量權給各門市的管理階層
個人覺得中華電信吃相非常難看
敢出這活動,卻又怕別人去申請
不過,其實三巨頭一直以來都有類似的方式去處理
不管是優惠網路或是電話費又或是續約比檯面上所知更優惠的方案
朋友就曾經跟客服盧到是似乎台灣北區總經理來電話告知
只限新竹某直營門市可以兌換代碼的優惠方案
真的是耍人,別人不盧就裝傻賺錢,盧了就給糖吃
--
基本上,別說是中華電信一些高層,下至各門市店長,副店長有些人也有在看ptt
更遑論第一線的門市人員
今天一拿去,亮出dm照片,店員直接問「你是從ptt看來的嗎?」
我尷尬笑了笑說是
於是就被打槍了~
門市的line群組基本上都在問或回報
「到底能不能再受理?」 「到底哪時間截止?」
似乎是說只要今明兩天申請這方案的
不管哪種理由,甚至已np為要脅,都拒絕
待風頭過,以及高層有沒最新公告後再說
他們覺得,真心想np的人一年365天都可以做,偏偏選這兩天根本就是故意
下午版上開始討論各種應對說法以及回報地點,有看到的就會回報到群組裡
然後開始聯絡門市並「勸導」別再受理
但還是有開裁量權給各門市的管理階層
個人覺得中華電信吃相非常難看
敢出這活動,卻又怕別人去申請
不過,其實三巨頭一直以來都有類似的方式去處理
不管是優惠網路或是電話費又或是續約比檯面上所知更優惠的方案
朋友就曾經跟客服盧到是似乎台灣北區總經理來電話告知
只限新竹某直營門市可以兌換代碼的優惠方案
真的是耍人,別人不盧就裝傻賺錢,盧了就給糖吃
--
Tags:
手機
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