保固內送修精技代理AMD R5 3500X - 3C
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By Tom
at 2020-08-16T12:53
at 2020-08-16T12:53
Table of Contents
前言:
這顆3500X是在海鮮皮上面買的,有原x屋保貼109/2/18
因給小孩在玩的主機X79山寨機跑遊戲會LAG(換電腦的好理由)
其實是自己換換病發作,想嘗試AMD YES的魔力就這樣衝了
用了約一個月小孩反應,玩遊戲會當機然後電腦自己重開機
本來不以為意,暑假期間小孩跟風潮流開始直播玩遊戲
想不到當機黑屏重開機事件連連,只好開始交叉測試抓病因
在測試的過程中因為重開機太多次,還讓使用中的SSD還原了
變成必須先重灌才能再找原因,想不到安裝WIN10時
出現 WINDOWS 安裝錯誤,無法安裝WIN10(心理以為SSD也死了,原x屋保內快送修)
出現了這一連串的毛病,我判斷問題主因只剩主機板跟CPU
但主機板是7/29新買,新品故障機率很低
但我還是帶著主板和SSD跑了一趟原x屋,維修人員聽我問題的描述之後
直接說這原因是CPU造成,叫我先送CPU若還是有問題主板再拿去換新
然後SSD當場測給我看是好的,還用他的設備安裝OS一切正常
送修過程:
8/11(二)打電話給精技要送修AMD CPU,被告知只能送台北公司其他地區不受理
且要先去精技公司網頁註冊會員,於官網提出線上報修之後寄去台北,所以就照著做
整個送修過程中,精技都是以email聯繫,每個步驟完成就會發一封mail
這是報修後告知消費者寄送資訊 https://imgur.com/VPnITEa
接著是維修立案通知 https://imgur.com/FRRhgZW
精技收到CPU後會發mail通知 https://imgur.com/4jbURdZ
隔天早上通知已完修 https://imgur.com/ZTz8xxa
去官網查詢完修結果 https://imgur.com/8agk4AB
早上知道結果,傍晚就收到精技寄回來的CPU了
https://imgur.com/zAhts2H
https://imgur.com/k3sH4MH
https://imgur.com/EH6du45
https://imgur.com/Mrd93Vs
https://imgur.com/yhPDIJN
https://imgur.com/kracUQS
https://imgur.com/13KS8vN
心得:
1.因原x屋送修要3周時間所以自己送,組電腦這麼多年第一次遇到CPU故障送修
但是精技的送修流程很明確,處理動作也很明快直接換一顆,只花3天就搞定
令人印象良好,只可惜不能幫他 按讚、點閱、加小鈴鐺
2.遇到的原x屋維修人員算是很不錯的,諮詢服務方向也都正確明瞭
3.在交叉測試零件的階段,一度以為是電供故障多買了一顆原x屋正在特價的
Apexgaming AJ-650M,正在煩惱該怎麼辦.....
--
這顆3500X是在海鮮皮上面買的,有原x屋保貼109/2/18
因給小孩在玩的主機X79山寨機跑遊戲會LAG(換電腦的好理由)
其實是自己換換病發作,想嘗試AMD YES的魔力就這樣衝了
用了約一個月小孩反應,玩遊戲會當機然後電腦自己重開機
本來不以為意,暑假期間小孩跟風潮流開始直播玩遊戲
想不到當機黑屏重開機事件連連,只好開始交叉測試抓病因
在測試的過程中因為重開機太多次,還讓使用中的SSD還原了
變成必須先重灌才能再找原因,想不到安裝WIN10時
出現 WINDOWS 安裝錯誤,無法安裝WIN10(心理以為SSD也死了,原x屋保內快送修)
出現了這一連串的毛病,我判斷問題主因只剩主機板跟CPU
但主機板是7/29新買,新品故障機率很低
但我還是帶著主板和SSD跑了一趟原x屋,維修人員聽我問題的描述之後
直接說這原因是CPU造成,叫我先送CPU若還是有問題主板再拿去換新
然後SSD當場測給我看是好的,還用他的設備安裝OS一切正常
送修過程:
8/11(二)打電話給精技要送修AMD CPU,被告知只能送台北公司其他地區不受理
且要先去精技公司網頁註冊會員,於官網提出線上報修之後寄去台北,所以就照著做
整個送修過程中,精技都是以email聯繫,每個步驟完成就會發一封mail
這是報修後告知消費者寄送資訊 https://imgur.com/VPnITEa
接著是維修立案通知 https://imgur.com/FRRhgZW
精技收到CPU後會發mail通知 https://imgur.com/4jbURdZ
隔天早上通知已完修 https://imgur.com/ZTz8xxa
去官網查詢完修結果 https://imgur.com/8agk4AB
早上知道結果,傍晚就收到精技寄回來的CPU了
https://imgur.com/zAhts2H
https://imgur.com/k3sH4MH
https://imgur.com/EH6du45
https://imgur.com/Mrd93Vs
https://imgur.com/yhPDIJN
https://imgur.com/kracUQS
https://imgur.com/13KS8vN
心得:
1.因原x屋送修要3周時間所以自己送,組電腦這麼多年第一次遇到CPU故障送修
但是精技的送修流程很明確,處理動作也很明快直接換一顆,只花3天就搞定
令人印象良好,只可惜不能幫他 按讚、點閱、加小鈴鐺
2.遇到的原x屋維修人員算是很不錯的,諮詢服務方向也都正確明瞭
3.在交叉測試零件的階段,一度以為是電供故障多買了一顆原x屋正在特價的
Apexgaming AJ-650M,正在煩惱該怎麼辦.....
--
Tags:
3C
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By Anonymous
at 2020-08-16T07:40
at 2020-08-16T07:40
32k 多用途機
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By Madame
at 2020-08-16T02:35
at 2020-08-16T02:35
華擎 迷你電腦 lol
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By Linda
at 2020-08-16T00:29
at 2020-08-16T00:29
25k剪輯輕遊戲ITX機
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By Mia
at 2020-08-16T00:01
at 2020-08-16T00:01