原X屋及藝人店 - 3C
By Charlotte
at 2019-06-08T19:42
at 2019-06-08T19:42
Table of Contents
※ 引述《s800525 (Tim)》之銘言:
: 原價屋我前前後後組了5~6台,零件也買了很多次真的完全沒注意到服務態度有怎樣(
沒?
: 或不好)
: 買零件流程:
: 家裡看有沒有貨→到光華店面點一點→貼保付錢走人
: 買整組流程:
: 家裡看有沒有貨→PO個菜單文→到光華店面點一點→送單到倉庫→去三創閒晃
: →時間到回倉庫看開機清點零件→拿完閃人
: 因為都這種流程沒機會體驗高價屋很差的服務態度,有人可分享一下什麼情況下原價屋
會
: 擺臭臉的嗎?
這個原價屋的問題上一季就已經討論過一次了,我個人的觀點就是你裝台抽號機,問題就
可以少很多了
A客人跟店員在配單購物→B客人上門→店員不鳥→B客人等待→店員陪A客人配單兼拉賽→
B客人繼續等待→C D E客人上門 →A討論完結帳→店員不知道誰先到 隨便抓了個D客人
開始配單→BC客人傻眼,但是不想計較→等輪到BC客人 開始對店員擺臭臉或是不爽→店
員不爽→後面E 到 Z就要面臨店員的臭臉態度
到底沒差在哪裡,事情本來就是一環扣著一環的,可能大家都覺得沒怎樣,但是輪到自己
遇上的時候,就是會覺得有怎樣;在那邊護航說原價屋不是什麼服務業or是適合快選快買
不用店員服務的人,那就只是你們自認為而已,不需套用在其他吃到店員排頭的可憐客人
身上,也許你今天只是當了那位D客人享受了你想要的銷售速度,不知道其他BC E 到 Z
客人
所受到的漫長等待及店員臭臉痛苦
http://www.coolpc.com.tw/phpBB2/viewtopic.php?p=645665
附上罰站屋2018徵才廣告
往下拉白框第四項
4. 身處服務業,公司決不逼迫要低聲下氣卑躬屈膝,但至少笑臉迎人,EQ控管不佳者、
喜怒哀樂老寫在臉上者請勿嘗試服務業。
以上
--
: 原價屋我前前後後組了5~6台,零件也買了很多次真的完全沒注意到服務態度有怎樣(
沒?
: 或不好)
: 買零件流程:
: 家裡看有沒有貨→到光華店面點一點→貼保付錢走人
: 買整組流程:
: 家裡看有沒有貨→PO個菜單文→到光華店面點一點→送單到倉庫→去三創閒晃
: →時間到回倉庫看開機清點零件→拿完閃人
: 因為都這種流程沒機會體驗高價屋很差的服務態度,有人可分享一下什麼情況下原價屋
會
: 擺臭臉的嗎?
這個原價屋的問題上一季就已經討論過一次了,我個人的觀點就是你裝台抽號機,問題就
可以少很多了
A客人跟店員在配單購物→B客人上門→店員不鳥→B客人等待→店員陪A客人配單兼拉賽→
B客人繼續等待→C D E客人上門 →A討論完結帳→店員不知道誰先到 隨便抓了個D客人
開始配單→BC客人傻眼,但是不想計較→等輪到BC客人 開始對店員擺臭臉或是不爽→店
員不爽→後面E 到 Z就要面臨店員的臭臉態度
到底沒差在哪裡,事情本來就是一環扣著一環的,可能大家都覺得沒怎樣,但是輪到自己
遇上的時候,就是會覺得有怎樣;在那邊護航說原價屋不是什麼服務業or是適合快選快買
不用店員服務的人,那就只是你們自認為而已,不需套用在其他吃到店員排頭的可憐客人
身上,也許你今天只是當了那位D客人享受了你想要的銷售速度,不知道其他BC E 到 Z
客人
所受到的漫長等待及店員臭臉痛苦
http://www.coolpc.com.tw/phpBB2/viewtopic.php?p=645665
附上罰站屋2018徵才廣告
往下拉白框第四項
4. 身處服務業,公司決不逼迫要低聲下氣卑躬屈膝,但至少笑臉迎人,EQ控管不佳者、
喜怒哀樂老寫在臉上者請勿嘗試服務業。
以上
--
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3C
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