沒傳一個簡訊,被收1300漫遊簡訊費 - 手機討論

By Ethan
at 2017-04-05T21:14
at 2017-04-05T21:14
Table of Contents
之前就有Po過一篇了,
當時沒搞清楚就把責任都推給中華電信,
真的是很抱歉。
簡單說就是原po拿了台iPhone 去香港旅遊幾天
後來回台灣看到帳單上顯示其中兩天有發了132封簡訊到886932400821
很密集,十分鐘就幾十個
當時中華電信就表示是手機發訊息到蘋果公司做Facetime驗證,正常來說是不會收錢,
但香港那邊的電信合作商有不同做法,所以跟中華電信收費了,而理所當然他們就跟我拿。
他們就表示因為知道不是我發的,所以折扣收一成就好(從9折殺到1折)
但我表示畢竟我一個都沒發過,也要搞清楚是什麼回事
他們就說是手機問題,他們只是中間人
於是後續就聯絡Apple。很離譜的是他們處理了快一個月才有回覆。
他們說他們有檢查過我的iCloud帳戶,沒有異常
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
他們認為有可以是有黑客入侵我的手機,以sms詐騙
建議我去報案
現在麻煩了,我的iPhone 在香港的時候也因為電流聲換了(在簡訊問題之後)
變成證據也都沒了
而兩家公司都堅稱不是他們的問題
現在也不知道下一步怎麼做
中華電信是建議我出國不要使用中華電信避免有問題(對,他親口說的)
蘋果就是說,是商業詐騙,去報案
小弟不是台灣人也不知道該尋找什麼途徑處理後續
因為經常會出國,現在不知道是手機或sim的問題
去買一台新手機跟綁新合約也不划算...
求各位大大指導一下
130的確不多,但怕的是下一次就是破萬
--
--
當時沒搞清楚就把責任都推給中華電信,
真的是很抱歉。
簡單說就是原po拿了台iPhone 去香港旅遊幾天
後來回台灣看到帳單上顯示其中兩天有發了132封簡訊到886932400821
很密集,十分鐘就幾十個
當時中華電信就表示是手機發訊息到蘋果公司做Facetime驗證,正常來說是不會收錢,
但香港那邊的電信合作商有不同做法,所以跟中華電信收費了,而理所當然他們就跟我拿。
他們就表示因為知道不是我發的,所以折扣收一成就好(從9折殺到1折)
但我表示畢竟我一個都沒發過,也要搞清楚是什麼回事
他們就說是手機問題,他們只是中間人
於是後續就聯絡Apple。很離譜的是他們處理了快一個月才有回覆。
他們說他們有檢查過我的iCloud帳戶,沒有異常
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
帳單說的號碼也不是他們公司的
他們認為有可以是有黑客入侵我的手機,以sms詐騙
建議我去報案
現在麻煩了,我的iPhone 在香港的時候也因為電流聲換了(在簡訊問題之後)
變成證據也都沒了
而兩家公司都堅稱不是他們的問題
現在也不知道下一步怎麼做
中華電信是建議我出國不要使用中華電信避免有問題(對,他親口說的)
蘋果就是說,是商業詐騙,去報案
小弟不是台灣人也不知道該尋找什麼途徑處理後續
因為經常會出國,現在不知道是手機或sim的問題
去買一台新手機跟綁新合約也不划算...
求各位大大指導一下
130的確不多,但怕的是下一次就是破萬
--
--
Tags:
手機
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