請問中華電信提前續約到期? - 手機討論

By Una
at 2017-05-08T10:59
at 2017-05-08T10:59
Table of Contents
我目前的合約是中華電信30個月的購機約,
每月帳單金額約1300多,當初是辦理提前續約,
客服是說30個月的新約走完後,會再走半年的舊約。
由於30個月快到了,所以日前我打客服去詢問轉換的日期。
結果客服說現在變成要走36個月的新約,不走舊約,
我的網路用量其實每個月也沒有很多,
大多都是吃WIFI較多,這樣下來,
每月大約會有1000元左右的價差,
半年下來就快6000,
請問有其他版友有碰到類似的情形嗎?
我有什麼辦法可以處理呢?
懇請賜教,謝謝
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