三星s7受潮之無保固 - 手機討論

By Suhail Hany
at 2017-11-23T20:10
at 2017-11-23T20:10
Table of Contents
我先前使用的是三星s6,後來換三星s7,
s7保固期大約是這個月的月底,大概再幾天到期吧。
前兩個月,相機對焦不準,送檢發現相機馬達壞掉,
前幾天,三不五時會跳出這個訊息:"檢測到濕氣"
大概多試幾次勉強可以正常充電一次。
https://imgur.com/Cn4UJcY
我想說也沒過拿手機去碰水,用法跟一般不防水手機也沒兩樣,
出現這個訊息是怎麼一回事,吹風機吹、防潮箱放過也都沒效;
今天拿去原廠送修,服務人員說:這個接頭處有銅綠,不保固!
因為水氣有可能在你充電的時候跑進去,這個不在保固範圍內?
工程師也打電話來說,所謂的防水是指氣密性正常下才有保固,
"你這個是使用不當,無法保固,維修要另外收費。"
聽了覺得很不爽,保護殼也裝、也沒去碰水,說什麼使用不當不保固!
先前換過相機鏡頭玻璃、再來是相機馬達,
到了保固快到期,又來個潮潮還說不保固,就真的不爽修了。
工程師說:因為他手機已經拆了,就等他把手機組好再取件。
剛剛拿回來之後,再怎麼試著充電,或者充電充到一半,
會突然會出現"偵測到濕氣"....結果更糟是怎樣 = ="
先前至少還可以湊合著充電,現在更不行!
防水手機用這種不保固的說法還真的不負責任,那跟不防水手機有啥兩樣!
爬文以及上網查了一下,
有些人發生過相同情形,不過沒解,有人建議買無線充電;
有些人比較幸運,原廠願意幫忙出保固換零件,
不過我這邊遇到的是原廠一直強調是人為問題,
唉~~~
--
s7保固期大約是這個月的月底,大概再幾天到期吧。
前兩個月,相機對焦不準,送檢發現相機馬達壞掉,
前幾天,三不五時會跳出這個訊息:"檢測到濕氣"
大概多試幾次勉強可以正常充電一次。
https://imgur.com/Cn4UJcY
我想說也沒過拿手機去碰水,用法跟一般不防水手機也沒兩樣,
出現這個訊息是怎麼一回事,吹風機吹、防潮箱放過也都沒效;
今天拿去原廠送修,服務人員說:這個接頭處有銅綠,不保固!
因為水氣有可能在你充電的時候跑進去,這個不在保固範圍內?
工程師也打電話來說,所謂的防水是指氣密性正常下才有保固,
"你這個是使用不當,無法保固,維修要另外收費。"
聽了覺得很不爽,保護殼也裝、也沒去碰水,說什麼使用不當不保固!
先前換過相機鏡頭玻璃、再來是相機馬達,
到了保固快到期,又來個潮潮還說不保固,就真的不爽修了。
工程師說:因為他手機已經拆了,就等他把手機組好再取件。
剛剛拿回來之後,再怎麼試著充電,或者充電充到一半,
會突然會出現"偵測到濕氣"....結果更糟是怎樣 = ="
先前至少還可以湊合著充電,現在更不行!
防水手機用這種不保固的說法還真的不負責任,那跟不防水手機有啥兩樣!
爬文以及上網查了一下,
有些人發生過相同情形,不過沒解,有人建議買無線充電;
有些人比較幸運,原廠願意幫忙出保固換零件,
不過我這邊遇到的是原廠一直強調是人為問題,
唉~~~
--
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手機
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