反推-去高雄啊仲買東西居然被嗆 - 3C

By Jack
at 2011-09-01T04:13
at 2011-09-01T04:13
Table of Contents
無意引戰
我是以店家角度
來回覆這件事情
一元起標這件事的我的確很生氣
一開始好好的我跟你解釋之後原委,你沒有並無退讓跟諒解
直說pc party是不是我們阿仲開的, 要求補償跟賠償,
當下那種這種挑釁的語氣
原來好聲好氣的講,換來的是消費者那副...
你直說我的態度不佳,
店家只能吞 尊嚴在哪? 客戶服務優先沒錯 但!
還當著我跟小仲的面說要叫老闆出來講, 那我們的解釋都是空談嗎?
當時購物站上面只有零星幾樣商品跟亂掉的排版,
當下失控, 只好衝出去外面冷靜一下
事後也只能安慰說原來一元起標的功能的功能廠商做好了.
的確 當下我認真了, 畢竟我們是店家, 所以我該跟您道歉沒錯!
之後我對這位板友的印象不好
來買東西的時候
但印象中只要你有買 都必換 你買的東西也都沒壞, 無一例外
除了滑鼠是瑕疵換新你要求並換成DA之外
我們的新來的店員阿霖 剛好567月在平價屋上班
但你說沒換 我相信你 我也在此跟您道歉,是我錯怪, 我願意為我的言行負責
你今天又來買東西
我當下之意是跟你說 希望這東西確定要買 你如果買了又後悔
拿來換 我們會很困擾 (因為之前每次都換阿)
你覺得我對你講話的態度上不好 上ptt幹
真的是我態度上的問題
我也在此再次跟您道歉
也重申一下
商品有問題 我們能提供的是7天內換新 之後代送保固
商品沒問題無瑕疵 3天內要求換或退 客人要求我們也會處理
只是今天這個特例剛好反映了我修養上的不足
真的無意引戰 對板友作不正確的示範 會記取改進
純粹是因為被點名 上來認錯, 還望板友鞭小力一點
--
我是以店家角度
來回覆這件事情
一元起標這件事的我的確很生氣
一開始好好的我跟你解釋之後原委,你沒有並無退讓跟諒解
直說pc party是不是我們阿仲開的, 要求補償跟賠償,
當下那種這種挑釁的語氣
原來好聲好氣的講,換來的是消費者那副...
你直說我的態度不佳,
店家只能吞 尊嚴在哪? 客戶服務優先沒錯 但!
還當著我跟小仲的面說要叫老闆出來講, 那我們的解釋都是空談嗎?
當時購物站上面只有零星幾樣商品跟亂掉的排版,
當下失控, 只好衝出去外面冷靜一下
事後也只能安慰說原來一元起標的功能的功能廠商做好了.
的確 當下我認真了, 畢竟我們是店家, 所以我該跟您道歉沒錯!
之後我對這位板友的印象不好
來買東西的時候
但印象中只要你有買 都必換 你買的東西也都沒壞, 無一例外
除了滑鼠是瑕疵換新你要求並換成DA之外
我們的新來的店員阿霖 剛好567月在平價屋上班
但你說沒換 我相信你 我也在此跟您道歉,是我錯怪, 我願意為我的言行負責
你今天又來買東西
我當下之意是跟你說 希望這東西確定要買 你如果買了又後悔
拿來換 我們會很困擾 (因為之前每次都換阿)
你覺得我對你講話的態度上不好 上ptt幹
真的是我態度上的問題
我也在此再次跟您道歉
也重申一下
商品有問題 我們能提供的是7天內換新 之後代送保固
商品沒問題無瑕疵 3天內要求換或退 客人要求我們也會處理
只是今天這個特例剛好反映了我修養上的不足
真的無意引戰 對板友作不正確的示範 會記取改進
純粹是因為被點名 上來認錯, 還望板友鞭小力一點
--
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